"The part that I ordered has never arrived. I would appr6a refund so I can order from se where else"
"Found a screw in handle and small screw plug for an old faucet handle. Thanks for carrying these parts, and the next day delivery. "
"Easy website to navigate. Good information on the products. Competitive prices."
"Easy order process. I never got tracking information or confirmation that it shipped but the products were delivered as advertised, within three days. "
"Ordered on Sunday. Price was high, but site offered 2 day shipping if paid extra $27. The unit was not picked up from their site until Tuesday late afternoon and delivered on Friday. Extremely cold week and guests. Expected delivery on Wednesday, not Friday. Could have savedclose to $50 going with another supplier."
"All was as to be expected from a reputable company"
"My go-to for many years. Love long-haired girlfriend; but that comes with some baggage in the form of drain clogs. Marc 55 gets the job done every time. Best to use it monthly instead of waiting for The Big One."
"Excellent company
Gave the wrong numbers
On the credit card. The
Company send a text
With a phone number
Call the number spoke with a very pleasant person gave the correct numbers and my order was shipped that day!!!"
"I couldn’t get the sprinkler heads I needed for my 1970’s irrigation system from the big box stores. Plumberstock had them in stock and they arrived in a couple days even though I am in California. "
"Had what I was looking for"
"Very good.so fast I hope.be efectively"
"Plumbersstock had the item cheaper than most other retailers. Shipped fast and arrived on time. The 1 negative is the shipment notification email was not sent, but it was a pleasant surprise when items arrived on time. Hope to do business with them again."
"Fast transaction. Thank you!"
"It came on time .but could not use it without programming it."
"Broan-Nutone is a quality first manufacturer. We have been searching for a legitimate online plumbing supply business because the local plumbing supply stores don't have parts in stock and the other retailers like Amazon and their third-party vendors are overpriced and can't be trusted to provide a genuine new part (not a used or refurbished one). Thank you for offering quality plumbing products at a fair price. "
"Ordered items that stated in stock and ready to ship - 10 days later they are still in processing - had to call (leave vm), email, chat box and text to get a response - finally got through with text to be told "Your order will be direct shipped from our partner vendor. We're still waiting for the tracking number". I replied that I was also waiting to find out when it will ship, could they please contact their "partner vendor" to find out why it had not shipped in 10 days of "processing" and received silence back from the text. Fifteen minutes later I received another text (had no idea if they were even still communicating with me) to say that the items were on 3-5 week back order! I understand that things are hard to get now a days but a little communication goes a long way. I should not have to call, text, email and chat box to find out that my in stock items that were supposed to come in in 7-10 days are now back ordered for 3-5 weeks! By the way the website is still showing these items are in stock and available for shipping! I would not trust this site to be honest and good luck trying to find out what is happening with your order. Now it will be interesting to see how long it takes them to refund my money that they planned on keeping for weeks while the item was on back order. Will never shop here again!"