"The part that I ordered has never arrived. I would appr6a refund so I can order from se where else"
"Ordered in April 2021, and project had significant delays due to Covid. Our contractor opened the box, which had never moved from the original location in the entryway. There was no sign of any damage to the box, yet when he opened it, the entire tank for the very expensive toilet was broken, and plumbersstock.com refused to stand behind their product, with a replacement. We are left with nothing but shattered porcelain.
Their packaging, their delivery and their product, but if the customer doesn't open and inspect upon delivery, they refuse to provide credit or a replacement.
Stay far away from this unreputable company"
"They had the exact part I needed for a 15 year old Delta shower system. Their price was much cheaper than other sellers and shipping was fast. I appreciated the savings."
"It was interesting and easy top find my way around your site."
"Great selection, but the checkout took 2 occurances to complete my order."
"No BS games with items being in stock, great follow-up and fast shipping. Experience with Amazon and another well known on-line plumbing supply house showed part being in stock but after delivery date pasted, was told they had staffing shortage which really meant the part was on a boat near the San Diego pier waiting to get unloaded. Anyway, price was lower than many others and it got to the house faster than I expected. I have no complaints and these guys will get more of my business in the future."
"Found what I wanted in stock at a good price and was able to get everything completed online with in minutes. Good Experience so far."
"I finally got a tracking number, I had to go after customer service to get it and a receipt, but FedEx is still saying "No scheduled delivery date available at this time.". It's been 8 days and counting. And I'm still not confident this is my tracking number. "
"Easy to find products in stock"
"I ordered quite a few of the flea disks , the problem is I never received the order , it is going on two months. "
"Sent 2 Emails and they won't let me know about my order. Can't say anything about products, because they haven't sent anything, or at least said it's out of stock. Very poor comunications."
"Ordered on 11/6, a week ago, and still no status updated other than order placed!"
"Plumbers stock was great
The only problem was why I needed this item in the first place
Moen is to blame for that. "
"The website is easy to use. I found the product that I wanted, verified over the phone with a human, and then ordered on line.
I only gave 4 Stars because it will depend on whether I receive my order with no damage."
"Just Great news of discovery of your site and product!!"
"Fair price and timely shipping and delivery "