"Pump is installed and working great.
Thank you very much."
"Very nice service ,and fast shipping !"
"I purchased two major pool equipment items this year from Pool Supply World this year and both were delivered ahead of schedule, in excellent condition, and as advertised. Their customer service was outstanding on each purchase, they were patient and informative with all my questions, and their prices were the lowest on the internet or box stores. They even went to bat for me with a manufacturer when I had a problem with one of the items and they were able to expedite the shipment of the warranty replacement part at no cost to me! In today's world that's a home run. There is no question that Pool Supply World will be my first source when I need to purchase pool supplies."
"I bought a Pool Cleaner from PSW priced over 1,000 dollars and what I received was not the same thing that was pictured in there Ad. There pictures of there product shows a white hose that would go with the colors of my pool. What I got was a black hose that looks hideous in the pool. After contacting them they admit the pictures were wrong but will do nothing to correct the problem. I have purchased from them several times before but when I finally do have a problem they will not correct the problem, they have just lost a loyal customer."
"Item was as expected and prompt delivery!"
"The Algaecide 90 is the best."
"I ordered my pool heater on a Monday and it was at my door by Thursday! Super fast, free shipping, who can beat that. Plus, I saved $100 on my pool heater compared to other pool supply merchants on the internet. Will definitely be getting all my pool supplies from pool supply world in the future!"
"Easy to order, fast shipping straight to your door, and competitively priced products! Will order again!"
"Ordered parts for Hayward Super Pump, glad I selected the suggested "parts frequently ordered together". That choice added two gaskets that I ended up needing to restore proper operation!"
"Very fast and easy ordering, and my new cleaner arrived faster than expected. The price paid was the lowest I found and I searched quite awhile on Amazon, Ebay, and Google. Unfortunately I was not able to use the cleaner I ordered with the type of pool setup I have. I notified them that I wanted to return the cleaner. Within a couple of hours they had sent me an email with all the info I needed to return the cleaner. Super easy process.
Then, two days later I received an email that they had received the cleaner and that my refund had been processed.
I have always thought that customer service makes a company. They get 5 stars for customer service!!!!!! I will always check with them first when I need anything for my pool, and if possible order from them.
Highly recommended."
"I have been a customer of Pool Supply World for many years. Their cartridge pool filters are top quality and attractively priced. Delivery is always fast and accurate. I wouldn't shop anywhere else."
"Easy, easy, easy! Not much else to say other than product selection was great and they had exactly what I needed."
"I ordered on Thursday and was a little bummed out that I wouldn't get the filter replacements until after the weekend.But the price was too good to pass up. On Friday evening, I received the order; installed Saturday; from pea soup pool to blue by Sunday. I hosed down the whole filter Sunday evening; added Muriatic and woke up to crystal clear pool on Monday morning: one day before the order arrival date. "
"I RECEIVED MY ORDER JUST ABOUT WHEN I THOUGHT I WOULD. I INSTALLED IT AND SO FAR IT IS WORKING JUST AS I HOPED IT WOULD. THANK YOU, WILLIAM"
"Everything came in a timely matter , very pleased. The winter cover seems very thin , so we’ll have to see how it holds up in the snow and ice, says to be strong , we hope so"