"Ordered a Polaris pump, arrived as promised, installed easily, works perfect."
"1st one arrived damaged - notified them the same day! after continuous emails and phone calls, it took 10 days to get a replacement. Said they could NOT send out a replacement until the damaged one was returned. Very Bad Customer Service! will never order from them again. They said they needed to get the damaged one back first to Prove I was not lying and it was actually damaged. Even after I had sent them Numerous Photos of the damaged item. Very Bad customer service when you assume your customers are lying or thieves."
"Online ordering went smooth but do not care for the product that I bought too many fillers in the chlorine shock clouds the pool severely"
"Online shopping for my pool supplies becomes simple with Pool Supply World. Having heavy products delivered too is a huge plus. Thanks always."
"I received my product when expected as always I will keep ordering from this supplier as long as their great service continues."
"This was a great experience. Great item ! Great price ! quick Delivery ! I will definitely be back."
"Everything was great. Just wish I had waited one day, it went on sale the next day for $10 less."
"Received the wrong part despite their order description being correct. Wanted me to send the entire package back and wait another 10 to 12 days for the correct order. Too bad distribution can't read. No more Pool Supply World."
"I've ordered before and find it to be an easy, convenient shopping experience for chemicals (heavy buckets) and pool parts/accessories. Made another order that will arrive in a week. Appreciate not having to carry buckets from store to car and car to house"
"So easy to get duped by an ad that says two-day shipping. Day 1 is your order. Day 2 is an email from poolsupplyworld that tells you your credit card has to be verified. Day 3 is poolsupplyworld actually shipping your order. Then, the clock starts. Throw out weekends (poolsupplyworld doesn't ship on weekends or holidays) and you're a minimum 5 days to receive your order, or 7 days if over a weekend, or 8 days if a holiday. Wish I'd gone with Amazon. My pool would be up and running now. Customer service was zero help. Just told me because I was new they didn't trust me or my credit card. Really, too bad. "
"Good pricing and timely delivery."
"as advertised, good price"
"I've ordered several times from PoolSupplyWorld .. their prices are always the lowest and delivery is quick.. just what you need when things are taken apart :-)"
"Loved the security measures taken to protect my identity. The extra step of confirming my purchase made me feel that Pool SupplyWorld has my best interest at heart as well as protecting themselves."
"I was able to find the filters I needed for my pool pump and PSW's pricing was better than other sellers I found. The filters arrived quickly and fit perfectly. Will definitely be using them again."