"Delivery was as promised. I had some leakage of one of the products I purchased. I had to wipe all bottles off. Idon't know how much or what product leaked. "
"I have bought 2 cartridges bases on info from website and still do not have the correct one. "
"When I initially tried to place an online order for a new cleaner, the system messed up and placed a pending charge on my checking account for 5 days. After that was cleared up however, my experience was very good."
"THANKS WELL SEALED BOX AND PACKING ,FAST SHIP WAS EXPECTING 10 DAY TO 2 WEEKS 5 DAYS WOW.... HIGHLY RECOMMEND... "
"Great prices! I was able to track my order and it arrived exactly when they estimated in good condition. I installed the salt cell that day and all is working great, so far. I had a great buying experience, good selection with awesome pricing. I will be looking to shop with PoolSupplyWorld.com in the future. :)"
"i was very satisfied with there product, & was priced well. It arrived promptly, I have no complants."
"We originally had a problem with part of this order being backordered. However, we received a call from Dana at PSW, who bent over backwards to help us out. When she found out that we were having a graduation party that weekend for my daughter, she was able to locate a part, and proceeded to ship the part by overnight express (FedEx, my employer- another plus!) so that we received it the next day.
With customer service like that, and with people like Dana representing PoolSupplyWorld, we will continue to use them, and recommend them. Their prices can't be beat, and we usually receive our order within 2-3 days. Great company!"
"The online help was great. Parts arrived in very good condition. saved big time from my local pool company. i expect everything to be just fine once it installed and operational."
"I ordered recently from Pool Supply World and would highly recommend them to anyone. I had searched around trying to find the best price for a particular item and they had the best one around. Ordering was swift and delivery was on time. The day I received my order, I noticed that the price online for this particular item had gone down. I contacted them and they gave me a credit for the difference without any problem whatsoever. I have since ordered another item from them which I had to call about because I wasn't sure which item I needed. The respresentative was very knowledgeble about the product and steered me to the correct replacement part. Will not hesitate to order from them again."
"The product was as advertised, the sales support person was helpful, and the delivery was quick. Would certainly use this company again."
"Prices were very affordable and shipping was lower than other sites"
"Very dissapointed. Ordered pool sweep on a friday, then got call saying it would ship the next Tuesday. On Tuesday got call that it was out and would be another few weeks till we got it. They told me it was in stock, but really wasn't. Wasted almost a week when i could have ordered one from someone who really did have it in stock. Bad customer service for sure."
"Pump came in on time and as per my order."
"The item I purchased was shipped very quickly and the price of the item was the best out of all other Internet sites out there. I will continue to do business with this company."
"All online transactions should go this smoothly. I received the products within three days of placing the order. And what a sight to see the new filter elements at work. They replaced my tired and totally inefficient 8 year old elements."