"Been buying banner stands from Power-Graphics for years now, always great service and the banner stands hold up through lots of wear and tear."
"I love all your employees!!!!"
"The staff at Power Graphics was superb and went out of their way to make sure the decal I was ordering was just what I needed. They helped clean up the design, and then honored a request for delayed shipping to accommodate my travel schedule. Thanks to a great team!"
"Ordering and great communication dealing with great people."
"Fulfilled the request as requested"
"Ken was quick to respond and helped me through the Order process."
"My order was delivered 2 days early and the quality was incredible. Highly recommended. "
"Fedex lost our frame and i needed quick replacement... they were very helpful to make this happen. Quality of backwall is also really nice every time."
"Ken educated me about the type of materials to use and recommended options. I feel good about this company and the personnel and would highly recommend."
"Always a pleasure ordering quality product as the customer service is stellar! A shout out to Janae Trujillo how is not only wonderful to work with but always ready to provide a solution to any situation."
"It took quite a while to finalize and place the order. The form would somehow revert to an earlier page when I moved my mouse and I would have to start over again. When I managed to complete a section and click to continue to the next page, it would take a long time to process the entry and move on to the next page. It wouldn't let me put a different billing address than the shipping address. When I entered my billing address, it would automatically make that my shipping address. I couldn't jump from section to section but instead had to go through the whole series of pages again and had to refill out all of the fields."
“Deana, I'm sorry you had this problem. I know we helped you via the phone and email to make sure you selected the correct replacement item. I wish you would have let us know then you were experiencing this issue then so we could have helped you have a smoother experience. I have had this happen before with other sites so I know how frustrating it can be. Thank you for the review. ”
"Everything was fine until I got to shipping and handling. The cost for standard overnight changed on me twice and I don't understand why."
“Thanks for letting us know about this. We looked into this and never could reproduce what you experienced. It could be that something was left in your cart previously that affected the shipping and then it changed once you went to checkout and it was removed. We're not exactly sure why this happened but we're watching to see if it happens again to us or anyone else reports it. ”
"talking direct gives me confidence"
“Kendall, Thank you for using us once again! We really do appreciate the continued loyalty you show us. We hope that you and everyone at Wood Bat Brand enjoy your order. As always please let us know if you need anything else. ”
"I felt extremely Comfortable working on my order with Janae"
"Janae walked me through the order and she was knowledgeable and helpful! Will definitely buy again! Thank you!"
"As my business needs change I've been able to count on Power Graphics to provide me with exactly what I need. Very professional and very good customer service. My only draw back is paying for shipping."
A rep from power-graphics.com, power-graphics, has responded:
“Brent, thank you for the review and order! We are happy to always help with any questions. ”