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Merchant Member

power-graphics.com
2024-06-14
2/5
Glitchy Payment Form
"It took quite a while to finalize and place the order. The form would somehow revert to an earlier page when I moved my mouse and I would have to start over again. When I managed to complete a section and click to continue to the next page, it would take a long time to process the entry and move on to the next page. It wouldn't let me put a different billing address than the shipping address. When I entered my billing address, it would automatically make that my shipping address. I couldn't jump from section to section but instead had to go through the whole series of pages again and had to refill out all of the fields."
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power-graphics from power-graphics.com has responded
Posted Jun-17-2024

Deana, I'm sorry you had this problem. I know we helped you via the phone and email to make sure you selected the correct replacement item. I wish you would have let us know then you were experiencing this issue then so we could have helped you have a smoother experience. I have had this happen before with other sites so I know how frustrating it can be. Thank you for the review.

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