"I purchased a replacement lcd for a Macbook Pro. After installing the lcd it did not work. called them and they informed me that they had a bad batch of lcds and they would send a replacement as soon as they has new stock. I called back to check if they had new lcds in stock and they did, but told me that now they would not ship the replacement till after they received the defective lcd. Even after they received the defective lcd they still did not ship a replacement. When I called they said they needed to check the lcd to make sure it was defective and it may take a few days to a week. My Macbook Pro has been disassembled for 2 weeks waiting on a working lcd and I have no idea when Powerbook Medic will ship the lcd. I would never purchase any item from them agin."

"I ordered a replacement cord for my 12" powerbook. I bought their generic version to save $50 over Apple's replacement cord. I received it as ordered, was able to track the order and it works great!!! I'm more than happy to save the money."