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Product & services pricing
3.68/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.17/5
Customer service:
4.03/5
Return/Replacement policy:
4.65/5

5/5

2022-05-11

Great experience!

"I ordered two items that I am very pleased with. They came in time for an event and the quality was very good. The company followed up with me personally to make sure I was happy. That is rare. Thanks for the fine service. "

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5/5

2022-05-10

Great service!

"Immediate assistance to change delivery zip code!"

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5/5

2022-05-10

Beautiful product, excellent customer service

"I ordered two embroidered hoodies, and they arrived in a timely manner. They were beautiful! I found a small flaw in the material of one of them and emailed customer service. Stephanie responded immediately and resolved my issue by ordering a new hoodie for me. Very good company--excellent product and terrific customer service!"

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5/5

2022-05-09

Sweatshirt experience

"I spoke with Stephanie from customer service today. She was very professional and exceeded my expectations as she handled my situation. I ordered a SS for my niece for college, it is made of good
quality. The ordering process was easy and shipping was fast. I highly recommend ordering your college gifts from Prepsportswear.
"

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5/5

2022-05-08

Printed crooked

"Both t shirts were printed crooked. Very disappointed. "

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5/5

2022-05-05

Excellent customer service

"I placed an order for a t shirt but noticed in the email i received, it was a different shirt. Luckily Anthony helped me, fixed the error, he even showed me a picture of the updated shirt in the chat. Excellent customer service, very friendly. I’m excited to get the shirt and will definitely be ordering more!"

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5/5

2022-05-04

Super great customer service!

"I had occasion to contact customer service two or three times and got an immediate response from Stephanie. The original item I ordered was too small for my grandson and they sent me a replacement item in the correct size at no charge. I definitely will use this company again!!"

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5/5

2022-05-04

Great Customer service

"I was helped by Anthony who immensely helped with my issues and had a great attitude doing it. He had my issues resolved in less than 5 min. I am pleased with my experience and would recommend this company to anyone. "

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5/5

2022-05-03

Great customer service.

"Ordered female alumnae instead of male alumnus shirts for 2grandsons. They are sending me the correct shirts. Very very surprised and grateful for such wonderful customer service. Would highly recommend this company."

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3/5

2022-05-03

Wrong shirt sent

"Got the wrong shirt but Stephanie on the customer service chat was very helpful in getting the right one sent. praying i get it in time as it is a gift."

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5/5

2022-05-03

Customer service

"Love the customer service response and help. It is amazing and it’s hard to find good customer service these days. She went over and beyond to help make sure my stuff got me when we needed it."

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5/5

2022-05-03

Order issue.

"I had an issue with my order, and Stephanie, via chat, helped me solve it. Great customer service, very helpful and understanding. I’m very happy. "


5/5

2022-05-02

Great Customer Care

"I had a problem with an order I place and at Prep Sportswear I received more help than I did at my local post office. The representative was knowledgeable, friendly, and resolved the issue re: my order. Really looking forward to receiving my items. "

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5/5

2022-05-02

started bad. ended well.

"I purchased a sweatshirt that I was SUPER unhappy with. Stephanie wasn't able to return it, but she was able to make it right and I'm grateful. Great customer service!
"


5/5

2022-05-02

Customer Service is Awesome!!

"Stephanie in Customer Service was so helpful and nice!!! Thank You!!"

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