"I received a pair of diamond stud earrings a couple of weeks ago and I just had to rave about them. The price was great and the quality is very nice. They are easy for me to put on by myself. The backings are just the right size. I've gotten many compliments on them. Very shiny. I love Pricerock's gold jewelry but now that I've seen the quality of diamonds, I will definitely be shopping again. "
"I've had my 14K gold curb chain from Pricerock for about a week now. I have been wearing constantly, as I intended. I wear this chain to shower, as well as to bed and to the gym. I have no complaints. It is comfortable to wear and is great quality. I wanted to wear it for some time before ordering another piece of jewelry but now I see that Pricerock has great quality gold and I am confident in purchasing a cross to go on the chain. I love the selection and will be placing another order very soon.
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"I have purchased from Pricerock many times and normally I call my order in over the phone. I am impressed with the kindness, patience and knowledge of the Pricerock team. Aside from having beautiful and reliable jewelry, it's nice to find a company where the customer service reps are available and easy to work with. "
"I recently purchased from Pricerock because they were holding a sale for 4th of july. After doing my research and comparing their price with other websites, I found that pricerock had the lowest price and the best reviews. The chain is everything I hoped for. Great quality and I predict I will have this for many years! If you are thinking about buying from Pricerock I would say go for it!"
"This is my go to company for gold jewelry. I have purchased many pendants, and gold chain necklaces over the years. They always impress me with quality. They seem to have the best prices anywhere online or local. "
"I recently bought a 4mm chain on Pricerock and realized shortly after receiving it that I really would be happy with something larger. I called Pricerock a few days after receiving my order and they gave me all the instructions on how to return my chain. I was able to place a new order over the phone and got an extra 25% discount. The transaction and return went smoothly. I received a full refund for my original chain in about a week. I will definitely be shopping with Pricerock again. Not only is the quality of jewelry great but the customer service is superb and it was a pleasure working with them. "
"I had a problem and soon as the owner of the company found out about it call me to personally apologize and offer me my full refund. I am truly grateful.
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"Very nice website. Easy to find exactly what you're looking for. I was able to find some great charms for my niece's charm bracelet because everything is categorized. Great price on gold jewelry."
"I am a loyal customer to Pricerock because the quality of jewelry has never disappointed me. Fast shipping and customer service is always very helpful."
"My friend who purchased from PriceRock a few years ago told me about the site when I told them that I was looking to buy a new gold chain for myself. Their prices are much cheaper than any local jewelry store my be. Also they seem to have the best prices online. I have called their customer service line a few times to ask questions and they have been more than helpful. I ended up purchasing a 14k solid yellow gold 3.5mm rope chain for myself and I couldn't be any more happier. They offered free two day shipping on my order and I received it quickly. I will be back in the future for some more jewelry."
"Returns must be made within 8 days of placing an order. That's unreasonable and ridiculous."
"I am thrilled with the level of professionalism and knowledge I received when placing my order over the phone. It is not the easiest thing to order jewelery online but speaking to a representative made the decision much easier. I received my order promptly and everything was as expected and as promised. I will be making future purchases with Pricerock. You can't beat the price and the quality is the real deal. "
"I placed a order on 12/11/17
They charged me the full amount ,did not give me the 25 % discount they are offering
I called on 12/12 they stated I would have the refund in my account on 12/13
Only 1 item arrived today 12/14 ,but I only have 1 tracking # PROBLEM #2
Today is 12/14 still no refund as well ..
Staright B/S
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"I had small issue with my order where after only a day of wearing my new chain, it snagged on my sweater and broke. I immediately call Pricerock and told Customer Service my situation. They were very quick to assure me that this was no problem at all and they would replace the chain for me. I was immediately emailed a prepaid return shipping label to send this piece back. About a week and a half later I received a brand new chain, which I have had no issues with whatsoever. From beginning to end this was a smooth transaction. I am impressed with how the situation was handled and look forward to purchasing with Pricerock in the future. "
"My 1200$ order was placed and charged on Monday October 9th 2017. On Tuesday i received an email stating my billing address was unable to be verified. I spoke with Heather on Tuesday who called the credit card company to confirm my address and the charge went through on their end. She apologized for the inconvenience and said i would be receiving tracking number and the gold chain should be their by Saturday at the latest. I finally received my tracking number Thursday October 12th with Second Day Air i was still assuming my chain would be here Saturday. The Package did not arrive until Tuesday Morning. I asked Heather to make it right and she appologized and said UPS DOES NOT deliver on FRIDAY and thats why the package was late. In what world does UPS NOT DELIVER on Friday. Very Unhappy with the way Heather handled the situation. They also do not provide a return label and i had to pay for my own return. "