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Product & services pricing
4.15/5
Chance of future purchase:
4.24/5
Shipping & packaging:
4.12/5
Customer service:
4.08/5
Return/Replacement policy:
4.10/5
Featured Review


Verified
5/5

2024-11-13

Awesome and quick !!!

"Awesome and quick! Thank you!"

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Verified
5/5

2024-11-13

Excellent as usual

"Primary arms always has the best stock and usually the best prices around as well"

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Verified
5/5

2024-11-13

Good to go

"Been buying from PA since 2010 and will continue. Good prices, fast shipping, good packaging. "

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Verified
5/5

2024-11-13

Lightning Fast Shipping. EXCELLENT SELECTION!

"I become more and more impressed with Primary Arms. As of late, I order everything now through PA. "

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Verified
5/5

2024-11-13

Price and availability

"The price and discount provided beat every other price for the optic I purchased. Plus the availability "

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Verified
5/5

2024-11-13

Excellent Customer Service

"Over the last two days I spoke with three different Primary Arms customer representatives to help with my online order. I spoke with Isabel first. She was very pleasant, patient, and very helpful with both my order (to include finding out order adjustments could be made while the order was still in-process) and FFL-related info. I received an email the next day requesting additional info for my shipment and needed clarification: an answer from a person familiar the process would make my submission much smoother. The initial person, Andrea, was helpful once I clarified my situation. Ultimately, I connected with Lynzey who was also very pleasant, patient, and very helpful in assisting me to correctly submit the appropriate/required documents successfully the first time and also make an adjustment to my order. Now awaiting confirmation of FFL info and my order will ship. This is one of the best customer service experiences I have had with any business in years: certainly worthy of taking the time to submit this feedback. "

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Verified
5/5

2024-11-13

Excellent shopping experience, as usual!

"Had everything I needed and then some!"


Verified
5/5

2024-11-13

Mossberg 500

"Great service. Can't ask for more!"


Verified
5/5

2024-11-13

"Great price fast delivery"

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Verified
5/5

2024-11-13

Great stite

"Everything when amazing no complaints at all"

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Verified
5/5

2024-11-13

What a deal

"Can't tell how much searching had ended the moment I got here."


Verified
5/5

2024-11-13

Great customer service

"My son and I have both ordered from Primary Arms in the past. I'm writing this review specifically regarding my most recent order and the exceptional customer service I've received from Nancy in FFL Processing. Her responses were courteous, informative and she helped me process my order in a timely way. Thank you Nancy!!"

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Verified
5/5

2024-11-13

Premium customer service

"Excellent shopping experience "

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Verified
5/5

2024-11-12

That's my boy

"It was quick and easy to find what I wanted."


Verified
5/5

2024-11-12

Connector

"Easy, fast, to place initial order"