ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-04-09

"Fantastic! I've placed two orders now for a total of four framed images and I've been completely satisfied with both the quality of the work and the service/delivery. I've also turned other people on to your web site and plan to keep ordering more myself."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2014-04-09

"I've ordered twice from Princopia before this time and been very satisfied w/ the quality of the canvases. This time however, the artwork was blurry, my own fault- but printcopia's uploader showed that it was good quality and would look great. Maybe their online uploader could be more specific or have tools to better judge the quality and resolution of the art or photo before you place an order. Also, this order seemed to take a VERY long time to process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-08

"Great fast efficient service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2014-04-07

"The order was delivered in time, however, the quality of the print was not good. While the same print made in a different print shop on regular paper looked stunning, the canvas from Printcopia had the colors badly muted; white catch lights in the eyes turned grey."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-06

"We have ordered a number of canvas wrapped prints from Printcopia. Their website is great and easy to use. We receive our orders in a timely manner and the results are always very good. We would recommend this site for anyone wishing to have prints made for any reason.

Thank you Printcopia!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-06

"Beautifull work! even better than i imagined! I love the fact that i have original art work hanging on my walls! I will definitely be visiting Princopia again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-04-01

"Only two small creases on my canvas print, other than that it looks fantastic!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-29

"Very happy with results and service received from Printcopia. Very easy to work with and revolve any issues and the picture they created from a picture from the 1950's was remarkable. Could not be happier."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-03-26

"Great place with super great products! I'm a repeat customer and I have several more pieces to purchase from them. I recommend to everyone! They are great! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-03-25

"dealing with the customer service reps was a pleasant experience.
the physical construction of their product was beyond my expectations.
the problems I had were dealt with effectively.
I would recommend them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-03-17

"I was very happy with my large canvas print. Ordering was easy and customer service has been very helpful. I will definitely be ordering more from them in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2014-03-17

"My experience was "good news and bad news". The bad news was that communication problems between Printcopia departments caused my order to be late, so I missed a deadline and a sale, and for a short time believed I would be charged extra. The good news is that my entire purchase was refunded, which was really EXCELLENT customer service, and almost makes up for my missed sale. Apart from that, the print on acrylic was beautiful, but I hadn't expected that the mounting hardware was really ONLY for permanent mounting on a wall. Most of my work goes to galleries, which require non-permanent hanging. If you add a different type of mounting hardware to the options, I will probably order again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-03-17

"I am extremely disappointed and regret my entire purchase of 5 canvas giclee reproductions, which are actually NOT giclees, but simply photographs on canvas.

I actually did a lot of research before settling on using Printcopia and called their customer service representative. I wanted to make sure that this was in fact an actual giclee and not just a photograph. There's a huge difference and she assured me it was absolutely a giclee. Imagine my surprise when the package arrived and it was not only NOT a giclee whatsoever, but the quality was really bottom of the barrel.

Unfortunately, I do not have the opportunity to return the items because the entire order is for an important new client of mine who needs all 5 pieces immediately for her client. I am horribly embarrassed and upset because I made it a point to call and verbally verify it was not going to appear as a photograph. The reassurance I got over the phone was what made me choose them over another company.

Lesson learned. The hard way.

*Note: my image resolutions were very high and totally suitable for a giclee on canvas as I ordered.

Would not recommend at all, my client is not going to be happy which is truly disappointing for me.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-16

"Printcopia did a great job with my 7 canvases. I love all of them and they are exactly what I was looking for. I also had to speak with one of them on a package that took longer than expected but they cleared it up in a matter of minutes! Great customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-03-14

"I have still not received my order. I got the confirmation @ the purchase & no further info has come since. My print was to be here March 10 & still has not arrived. I e-mailed customer service on March 12 @ this & no response. I called the evening of March 13. I was told my order was kicked out of the system & no one noticed. Now it is to be rushed to me & arrive by March 18 at the latest. This is my first & only time to use Printcopia.com. It has not been a pleasant experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A