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Verified
5/5

2016-11-10

Great product, Great service

"We're very happy with our new range hood! not only does it look great, work like a champ and cost at least half of a comparable hood - ProLine was really a pleasure to work with. the customer support is very responsive, super knowledgeable and super nice. thanks Proline!"

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Verified
5/5

2016-11-10

An "exhaustive" search for a Range Hood ended with a great experience at ProLine Range Hoods

"As with most kitchens, oftentimes the range hood is the centerpiece. This was the case with mine and I needed to find a handsome, stylish, state-of the-art hood with a powerful and effective blower at a fair and cost effective price. I was fortunate to found Proline Range hoods on-line. ProLine exceeded my expectations with product design. It doesn't just have a "good look", it has the power to go with it! Because of ProLine, I was able to get a gorgeous look for a fair (not low end) price. I have had need to interact with customer Service and Liberty, the representative was personalized, results oriented and had great follow through. I highly recommend Proline and have written this as a result of my personal experience. ProLine Range Hood has made an "odorless" statement in my kitchen. Love it!
"

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Verified
5/5

2016-11-08

Helped a Damsel in Distress

"My wonderful hood needed a replacement switch, not something easily found in the local hardware store. With a minimum of fuss, the company has offered to replace the needed part quickly."

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Verified
5/5

2016-10-31

Go with the pros!

"We installed two ProLine range hoods over our custom double range island. These fans are commercial quality with adjustable fan speed. They have performed perfectly over the 6 years we have owned them. We like the restaurant style stainless steel baffle filters because we can wash them in the dishwasher."

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Verified
5/5

2016-10-31

Proline...simple a great choice!

"I purchased my 36" Professional Wall Hood Model PLJW109.36 1000CFM from ProLine Range Hoods on 12/18/10. It has performed superbly ever since. Its the first time I can honestly say that quality surpassed the price.
I recently had a minor problem with the infrared switch which we use nearly everyday. I called Proline and described the problem and they sent me a new switch right away at no cost.....now that is great customer service and was simply a great choice choosing ProLine Range Hoods !


"

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Verified
5/5

2016-10-25

Grillin in the Lone Star State

"Earlier this year I purchase two ProLIne 48" ProS Wall Hoods for my new outdoor kitchen at my home in Cypress Texas. They are powerful enough to evacuate all of the smoke from the area while I'm grilling but quiet enough to run them on high and still carry on a conversation or watch a ball game on the TV I have mounted between them. Thanks Proline for a quality product that I know I will enjoy for many years to come.
I couldn't be happier with my selection!

Bart Pride
Cypress, TX
"

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Verified
5/5

2016-10-20

The best customer service!

"I purchased my beautiful and functional PLFW 129E.30 hood range from ProLine several years ago and it was working like a champ until my old house had a weird surge and fried the motherboard in the the range. I called and left a message at Proline (after hours on a Sunday) and a very nice customer service person called me back the very next morning, was incredibly helpful and is sending me a new motherboard this week. The best part is that the price is incredibly reasonable.

I can't wait for my hood to be working again!!! It is amazing how it just **** up any smoke and whisks it away! I love my Proline hood and their customer service department. I highly recommend them for all of your range hood needs.
"

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Verified
5/5

2016-10-11

Satisfied with Proline customer support

"I purchased a Proline Model PLJW 101.36 range hood in 2010. The hood performed well out of the box and had zero problems for the first 6 years of use. Recently the blower motor developed a problem. I called Proline customer support and they promptly help me diagnose the problem and identify the part required to make the repair. The part was reasonably priced and was shipped the same day."

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Verified
5/5

2016-10-10

Great Product

"Having had the product for several years now, I can say with time that it still meets my expectations. The blowers are powerful and dispense of bad air quickly. The task lighting provides ample light. There are two modes for turning off the blowers, quick off and timed off. Handy features. But most of all, the look compliments our kitchen. So with functionality and looks, I would definitely buy this product again."

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Verified
5/5

2016-10-07

Wow

"I had to call Proline Range Hoods to get a part for my vent hood. They were professional and kind and took the time to get the right part on the way. Awesome to know that there are still companies that provide excellent customer service"

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Verified
5/5

2016-10-07

Amazing Hoods

"We remodeled our home in Alexandria a few years ago and purchased our first proline hood for our new kitchen. It was fantistic. wWe loved how much it looked and performed like a commercial kitchen hood. All our guests commented on how it fit and gave our kitchen a professional look.
We sold that house a couple years ago, I retired, and we moved to Smith Mountain Lake near Roanoke Virginia. We bought a small farm with a 116 year old delapidated farmhouse. We went to work, hired a contractor and completely remodeled the house...tearing off everything that had been added through the years. We put everything back in a manner that gives the house an appearance of age but with the latest technologies. In the kitchen we went with anoyther style Proline hood and again, it makes the kitchen look farmhouse professional, if there is such a thing. We could not be more pleased with the quality workmanship and the friendly folks at Proline. Hope this is our last remodel, but if not, then we'll be calling Proline for another hood.
Patricia & Russ
"

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Verified
5/5

2016-09-28

Superior Hood!

"The transaction was smooth from the beginning. Shipping was fast and arrived earlier than anticipated. The installation instructions were straight forward and very simple. Everything went together smoothly and without issues. Fit and finish...perfect. The controls and function of the hood work perfectly. Worth every penny!!"

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Verified
5/5

2016-09-22

Great Product and Customer Service

"Back in 2012 i ordered a large Hood fan for my kitchen and it worked very well. It **** up all close to all of the smell from the food i would usually cook for my family. Recently after i cleaned it, the hood wouldn't turn on. So i contacted the company and asked for the parts that i thought were broken. They were really fast to aid my needs and gave helpful suggestions. My parts even came a few days early! Overall i think this company is a good reliable company that i am proud to do business with."

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Verified
5/5

2016-09-22

Great Company Real People!

"We bought our Proline Hood when we remodeled our kitchen about 2 years ago. It's a ceiling mount hood that works great! I had one of those hoods that just had a filter and didn't vent to the outside prior- it was useless. We found the Proline hoods on line- they looked great and fit in with our modern look and were reasonably priced. Still, I was a little nervous ordering on line. Not to worry- when you call them a real person answers the phone and answers all your questions. Recently, again 2 full years later, we had a bad lightening storm and the hood was damaged because of a power surge and started acting funny (Turning on by itself!). I called and they figured out what they thought was the necessary part, and sent it to me for free! Turns out that wasn't it, so they sent me another part again, for free to try. That did the trick and we were back in business. Next a light burnt out (had run its life) and they have worked with me to get me the right replacement bulb and have gone above and beyond. When they say they will e mail, they do. Their level of customer service is just not seen nowadays!"

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Verified
5/5

2016-09-15

Customer service at its best!

"I bought a Proline Professional Series PL-17 almost 5 years ago. Something you research, buy, install and enjoy a great product that performs flawlessly. Then out of no where the duel halogen lights stop functioning. Turns out its not the lamps, but a problem in the controls. So, what do you do? Make that call that you dread doing, because its going to take forever to get the problem resolved. Well - not in this case! Customer service was great at helping me out, special thanks to Chloe and my needed parts are on there way! Special thanks to your company and team in making a normally stessful indeavor effortless.

Hank Semerda
Mequon, WI.
"

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