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2.50/5
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Verified
5/5

2017-03-06

Great Hood, Great Price and a quality company

"After a lot of research we chose the ProLine because it had all the features and style we were looking for at a price point well below many others. In addition, shipping was free which is a big deal with something as big as a range hood!

More than 3 years later when I couldn't find a matching replacement bulb in my local hardware store or online, I contacted customer service via chat (awesome that I could get a person instantly) and after confirming the part I need, they said they would send it to me free of charge.

Well Done!
"

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Verified
5/5

2017-02-02

Great Hood at a great cost!!!!

"My ProLine hood arrived in the exact condition as described. Absolutely no complaints. I have a gas stove/oven and 24" gas griddle under a 60" Hood and it works perfectly. Good lighting and no food smell in the house. "

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Verified
5/5

2017-01-29

Distinctive style and excellent service

"I got a great deal while the hood I wanted was on a promotional sale and since I live in Utah I picked up the hood a few days after I ordered it. I installed it myself and found all the needed parts included. It looks amazing and works great! The customer service department was very knowledgeable and helpful when I had questions and definitely will purchase from them in the future.
This is my third range hood install and would just note that it is not as simple a project as it sounds and wouldnt recomend the install for someone without a good bit of experience.
"

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Verified
5/5

2017-01-22

My Range hood is the center of my Kitchen.

"There are a lot of things to think about when considering a Kitchen re-model. Some think cabinets, appliances, counter top choice, etc. To me it was all about the Range hood to tie in to my high end range.

After doing a lot of research and looking at dozens of manufactures ( including my range manufacture ), I choose ProLine. You won't find a better product for fit, form, function, looks and price. I have more guest comment on my range hood over everything else we have done.

Thanks ProLine!
"

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Verified
5/5

2017-01-19

Great Product and Customer Service!!

"I have a Proline insert hood and the product is unbelievable!!! It performs better than any hood i have ever own at half the price! The service department is very responsive and deals with issues right away!! I would highly recommend there product!!!"

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Verified
5/5

2017-01-10

Slimline is top of th eline

"I love my slimline range hood. I installed it in 2014 during a full kitchen remodel. I still get positive comments from friends. It works quietly in the background on the lower settings but can be ratcheted up for the big cooking jobs. Customer service was super easy to connect with when I needed new bulbs."

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Verified
3/5

2017-01-09

Not the experience or product I was expecting.

"Purchased an island exhaust hood in April. Just got to installing it on Thanksgiving weekend. The hood looked great and the test run was great. Then we went to put it up. The mounting hardware we received did not match the installation instructions. Next, the chimney cover - the welds broke on the seam. Then once we got the hood mounted, again we turned it on to check and the fan now made a funny rubbing noice. Upon an internal inspection, we discovered the mounting spot welds had broken and the blower was laying sideways in the bottom of the hood.

Now fo the worst part of the story. After I contacted ProLine, there response was sluggish, uncommunicative, and totally lacking in energy/enthusiasm to fix the situation. After a week, I called again and was told a new unit was shipping. "a new hood unit?" I asked. No, it was a new fan motor assembly only. I asked if instructions were included and I was told no, I would have to call.

Then I got the unit. It was dumped in a box with four pieces of styrofoam board, which was breaking apart as the unit crushed against it in shipping. Then we noticed the wiring connections did not match.

The moral of this story - if my husband was not knowledgeable, experienced and had the tools and materials to fix this mess, we would have spent $600 on a piece of useless crap from a company whose customer service needs a major overhaul.
"

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Verified
5/5

2016-12-29

Awesome Product

"Very powerful for a 24" Rangehood. Never have any problem with it. It clears all the smoke and smell from the cooking. the filter actually catch all the grease and it's very easy to clean. Over all, I am very satisfied with this product."

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Verified
5/5

2016-12-27

A dream comes true!

"I have been thinking of replacing my downdraft vent for a few years now. I wanted one with strong power. After more researching online, I found Proline range hoods and purchased a 36" PLFW832 range hood. I love its power (6 speeds with two blowers) and the stainless steel baffle filters are just so beautiful. "

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Verified
5/5

2016-12-12

ProLine Range Hoods aren't answering support questions

"I may or may not have a serious problem with ProLine products: 48" ProV Chimney Wall Hood w/ Heat Lamps - ProV 48WC.430 (ProV 48WC.430) + Blowers Remote Inline 1100 CFM VexAir Blower + Chimney Extension (ProS + ProVWC) Double Extension for 12' Ceilings

However there it's impossible to tell since ProLine is failing to answer important safety oriented questions for about a month now.
"

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Verified
5/5

2016-12-09

ProLine is #1 in price & customer service

"If you are searching for range hoods search no more? Wow great prices & 5 star customer service.. So glad I stumbled on their site. Found just what I was looking for my free standing stove and snack bar for half the price.. Everybody loves the look with the glass and stainless too.. Don't be afraid to do business with this company..
Ps. I was having an issue with one of the lights. They found some to replace mine for a fraction of the cost, where other places had them for very high pricing
Ronnie
"

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Verified
5/5

2016-12-06

Awesome product and customer service

"I purchased a ProLine Range Hood in 2009 and am still very happy with my decision. I have recently had to use their customer service for the first time to order a replacement light and it couldn't have been easier. Definitely recommend their products and couldn't be more satisfied with their service!"

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Verified
5/5

2016-11-26

It fits perfectly

"I had always intended to design my own range hood to fit my custom-designed kitchen. But fabrication was so expensive. Then I discovered the 36 inch Proline PLJW 185 range hood would fit the space perfectly, saving me not only a lot of design work, but also saving me a lot of money. Thank you Proline. "

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Verified
3/5

2016-11-22

Good Hood

"Just what we were looking for. "

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Verified
4/5

2016-11-11

Happy with my Hood

"I found ProLine on YouTube when I was searching "How to Choose the Right Range Hood". The video was immensely informative. I discovered I needed a range hood insert and since ProLine helped guide me I decided to purchase my Professional Range Hood Insert from Proline. Not only is the dual motor incredibly powerful; it is also incredibly sleek and beautiful. "

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