"42" ISLAND RANGE HOOD - PROVI.42
Both my husband and I are very very with our new range hood.
I had been searching avidly for a range hood that was ‘perfect’ for my kitchen for months… great cfm, relatively quiet, switches and knobs instead of digital, efficiency, enough dimmable LED light for my progressively intolerant eyes, QUALITY and BEAUTY, and easy to clean. I was truly thrilled when after viewing literally 100s of hoods from online stores I found Proline Range Hoods… don’t remember how it happened, but know that I had already given up finding my dream hood and was about to settle for the best of all evils as they say. Oh, and did I mention price?? I was blown away! As I have observed myself after purchasing all Viking appliances for our kitchen remodel, I would have paid twice to three times as much and the quality seemed equitable. All sounded and looked too good to be true.
I reviewed all Prolines specs and probably all their online videos and gained confidence. I read all their recommendations and information regarding how to choose the right hood. My goodness, NO WHERE on the web (and I am a very good researcher) did I find such relevant and useful and common sense information … and all in one place, too. Had I not read all the info I would not have realized that my 36” cooktop needed a 42” hood; I didn’t find that recommendation anywhere else.
We purchased the unit and it arrived so FAST even with a custom cut. My husband and son installed it… well, I’d like to say quickly, but no instructions were in the box so we had fun working it out and it did take what I imagine was some extra time. The result… my dream come true. Functions perfectly, lights are awesome (I did purchase fully dimmable LEDs, but the ones provided were very nice), QUALITY with a capital “Q”, easy to clean YES! I purchased the 1200 cfm blower and couldn’t be happier with it.
Proline certainly did put it all together when they designed this unit. I thank them for creating a product with intelligence and common sense for me to find… by the grace of God I expect.
Customer service was SUPERB... as mentioned by others, there is no phone menu to work your way through... a charming and helpful staff person always answered immediately and was patient with my questions. Now where else can you get that?
I never write a company to brag about their product and service… usually just think about it with no action. But I am so thrilled with this simple but important addition to my kitchen I just had to take a moment to thank them all for their time and efforts.
I wish greatly deserved success for this company.
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"have had my hood for a few years now and have put it through some extremely heavy use. still runs quiet and holding up strong. as a chef i'm a fan of the simplicity in design and high level of execution."
"had a delay in shipment. I am receiving a refund, and I am disappointed that I did not get the product that I ordered ....after all of the positive reviews on here, I was looking forward to it. Will try again on the next project."
"Purchased range hood and the company took payment and never sent range hood. Called and they said it was backordered for six weeks, then called again six weeks later and they said it was back ordered again... For another six weeks. Needed the range hood for a major whole home renovation so this is holding up final inspection. When I go to the website I see that the same make and model still shows available and you are able to buy it. How can that be if the product is backordered 6 months? Waste of time."
"Six years ago we remodeled our winter residence in Florida. Friends coming into see our newly remodeled home would always comment on how good looking our chrome island hood was. Then two years later we down sized our summer home. We remodeled our kitchen and again put in a Proline Range Hood knowing how well it's exhaust system works."
"At first, I was hesitant, buying such a big ticket item on the internet. But since they have a great return policy and positive reviews.... - I went ahead and ordered. It arrived to our building SUPER FAST - within a few days. Let me tell you - it is a heavy SOLID stainless steel unit. We had it up in a few hours (includes all duct work thru roof, and inline 1200 CFM blower). This is a very good hood and would cost triple or more if ordered thru VIKING or VENT A HOOD.
Another benefit to point out is PROLIINE's quality of service. I have called a few times with small questions, and always a human answers the phone immediately (no PRESS1..PRESS2..)and was knowledgeable about the product and gave us answers on the spot.
PROLINE - - KUDOS for delivering a great product and offering an amazing level of service to us customers. "
"I purchased a 42" range hood from Proline and have been extremely happy. It is the star of my remodeled kitchen. It effectively clears the smoke and is simple to clean and maintain. Customer service has been top notch. Highly recommend. "
"Arrived quickly. The range hood is made of a fairly thick gauge stainless steel. It's good quality and looks beautiful. Matches great with my stainless appliances. The blower(900cfm) is powerful which is what I wanted because I stir fry every day. It vents the smoke out and keeps the oil residue buildup on my cabinets, walls and ceiling to a minimum. VERY HAPPY !
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"The Proline Professional range hood looks and performs great. it is well built and has great updraft. Customer service is great to work wit."
"I love my hoof from Proline. Very quite, looks good, 5 star hood."
"Installation was well worth the effort to do it myself with your advice. The process went smoothly once I got a couple of clamps to hold the unit in place while fastening it to the cabinets. The unit looks great and my wife is very happy ( major importance) even though I am the chef. The stainless surface cleans easily and the fan is a lot more powerful and quiet than I expected. The filters just pop in the dishwasher. Thanks guys for all your help."
"ProLine was fantastic in getting me a new power cord for my range hood. Hassle free customer service is hard to find these days.
Highly recommended company to purchase from! "
"As an electrical contractor I deal with all sorts of "customer support" people for various products. The team at Pro Line made it very easy to find exactly what I was looking for and were able to have shipped within a day of first contacting them. Working in Santa Barbara I see every top of the line appliance there is, and Pro Line range hoods hold their own amongst the "very best." Most people want a Viking or a Wolfe, but After dealing with the folks at Pro Line I wouldn't hesitate to recommend them from now on in high end residential projects."
"After searching and searching for an exhaust hood of professional quality but for home use, I found this amazing 60" hood. Its beautiful and extremely well made...the highest quality materials! It shipped very quickly and was well packaged and protected. We use this for a large built-in gas grill in a large screened in porch and it gets the job done well! It is expensive but worth every penny! It has a delayed shut-off feature which is really nice to keep venting after the grill is turned off and the lighting is very bright!
I received 2 warming bulbs in exchange for this review but honestly I would have written exactly the same thing with or without the bulbs...its that good!"
"After a lot of research we chose the ProLine because it had all the features and style we were looking for at a price point well below many others. In addition, shipping was free which is a big deal with something as big as a range hood!
More than 3 years later when I couldn't find a matching replacement bulb in my local hardware store or online, I contacted customer service via chat (awesome that I could get a person instantly) and after confirming the part I need, they said they would send it to me free of charge.
Well Done!
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