"I was pleased with the website and service. I was also happy to get the exact length mower blades for my Ariens 1540 zoom ZTR mower-correct length is important on this machine. Probably should have also purchased an extra air filter with this order,but I forgot.

RPK"

"I had a very satisfactory experience with ProParts Direct. The correct item was shipped promptly, and the price was the cheapest I could find on this original Briggs & Stratton merchandise."

"Had the parts I needed at the best price I found on the web, as well as offering free shipping for my order and no tax. This all totaled to a substantial savings compared to their nearest competitor that I researched. They also put together my order promptly and UPS delivered promptly, exactly as estimated on their tracking service.
ProParts will be my first stop in the future when I need parts for my lawn equipment."

"I looked other places online and pro parts direct was the cheapest.Very fast order fulfillment and shipping,I'll be back."

"Any part I've needed from mufflers to bearings they always have it in stock and ship the same day, and a lower price even with shipping then local places, where it would take two weeks."

"Good parts packaging and service. Really like the web page as it clarified some parts that were in error in the service manual."

"Parts arrived when stated. It still seemed extremely long compared to others I have ordered from."

"This was my first transaction with ProParts and I was very satisfied with their performance and the product. The web site is easy to navigate and the price for the item I needed was significantly lower than the competition. The order was promptly filled and shipped and frequent email status updates were helpful and appreciated. I was especially impressed by the short amount of time from order placement until receipt of the order, five days, which is very timely considering I live on the opposite coast."

"I ordered parts for a Simplicity mower and they arrived at the store within a few days. I chose to pick them up as it was convenient and savd me some time. Prop Parts people kept me informed about the status of my order. I am very satisfied."

"I received my order quickly. The box was not in the greatest shape and it was missing one of the parts that I had ordered. I think that it had been in the box when it was packed and it fell out during transit. i contacted ProParts Direct about the missing part and they sent the part without question and quickly. I will be getting the parts I need for my Snapper Yard Cruiser from them again."

"I really appreciate Pro Parts professionalism. My concern was that when I placed the order online I was told the order would be delivered within 4 days max. The delivery date for the second item was the 8th day since it had to be back ordered. This put a bind in my schedule and I wish I had been told upfront so I could have looked at all available options to get the parts. Overall very professional--needs more proactive communication. I had to call several times to uncover why there was a delay."

"I ordered battery cables and all the corresponding nuts, bolts, and washers to replace. I was sent 1 bolt that was rust resistant, 1 not and no washers. Can't finish the job! So the mower sits. VERY UNHAPPY. Plus the credit card was charged immediately and it was 2 weeks before I received the part that I did get. That's a week longer than promised. "

"Good prices, shipped relatively quickly, easy to use web site"

"fast delivery. not the exact part because i believe it is discontinued but i think it will work."

"Extremely fast delivery. Would definitely buy from again."