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Product & services pricing
3.74/5
Chance of future purchase:
3.54/5
Shipping & packaging:
3.33/5
Customer service:
3.72/5
Return/Replacement policy:
3.03/5
Featured Review


Verified
5/5

2024-03-13

Best Lights in the Game

"Simple fast and easy process, good products will definitely might from here again soon"

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Verified
1/5

2024-03-12

ProTuning Lab does not stand behind their products or warranty

"Ordered a pair of headlights 15 February 2023. One unit started leaking a few months after installation. Due to personal family issues I waited until the 12th month of the one-year warranty. PTL has refused to honor their warranty or stand behind their product quality. Using the PTL calendar the warranty starts a day before the order was made not when the units are received. I would not purchase any products from this company and run away from any company actively trying to make unhappy customers. "

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Verified
1/5

2024-03-11

Stupid

"Y'all think I'm stupid or something? You're going to ship me some tiny looking headlights that's plastic and it looks like it's made for a kids toy. Are you freaking kidding me?"


Verified
5/5

2024-03-11

Quick delivery and parts work

"Would be nice to have instructions for attaching rubber strip provided around light. Ali’s adhesive it comes with no good,"

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Verified
1/5

2024-03-11

Missing Parts

"Missing parts. Contacted customer service and parts were supposed to be expedited. Still no parts day later or shipping info. No confirmation if they will even ship in the next few days. I had very limited time to install these and now I can’t. Very frustrating and disappointing. "

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Verified
4/5

2024-03-10

Worked out well enough

"They look great, but the fit was slightly off for the screw tabs. Enough lined up to get 4 screws in so that’s fine by me. The housing for the low beams wasn’t as secure as my OEM assembly, we’ll see how that works out. Quick shipping, so that’s a plus. "


Verified
1/5

2024-03-09

The led light doesn't work

"The led part doesn't work "

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Verified
3/5

2024-03-09

Would not take card

"I wanted to use a certain card. It would not let me because you don't have enough information to give to make it work. You only ask for shipping address. You needed to also put address that the card is registered to."


Verified
5/5

2024-03-09

Chin spoiler

"Easy to order and fast shipping. "

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Verified
5/5

2024-03-09

Honest

"Long time customer. I appreciate their honesty and quality of products for my truck."

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Verified
1/5

2024-03-08

Review???

"I have not received item, it is hard to review something you dont have.
Maybe so communication would go a long way here.
"

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Verified
3/5

2024-03-08

Partial order

"I only received the bottom part of my headlights"

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Verified
5/5

2024-03-08

"They had the product I was looking for and a valid description too verify what I needed. "

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Verified
5/5

2024-03-07

MY BF IS GONNA LOVE THIS

"Great price and includes free shipping I couldn’t ask for better"

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Verified
5/5

2024-03-02

Superb service

"Easy to find what I was looking for exceptional service fast delivery all and all I am extremely happy thank you"