"Why do you want to know if I am good with you guys when I haven't gotten my merch yet?"
"the new light bucket came with a red and black wires coming out of the bottom of the bucket. Need some instructions in english of what they are. Also where do the running lights you sent go on a 2006 Nissan frontier. Should be instructions on returning if not satisfied. solve these problems and I will give you five stars"
"Great product performance at a great value with timely delivery."
"Product was found and ordered in minutes!"
" the headlights and tail light looked great and was delivered fast than expected great service!!!"
"I had ordered a headlight assembly for my truck that didn't work out considering the HID to LED adapters were not compatible. I was about to return them when I was contacted by Customer Service Manager, Leslie W. Through many emails and questions answered, I was guided to the right equipment needed for my truck, and the new assembly will be exchanged for the incorrectly ordered one.
I can't thank Leslie enough for the patience given me considering all of my questions in wanting to be assured that the new assembly would work. Photos were sent me, showing the adapters to be used with the correct incoming assembly. I really can't wait to put this on the truck!
I thank Leslie and the ProTuningLab crew for their excellent customer service.
"
"Called in to have a conversation on my selection...Dennis was Really Helpful....Nice to be able to contact the supplier...Thank you!"
"Had everything I needed and was easy to process on the buyers end. "
"RIGHT WHAT I WAS LOOKING FOR. AND EASY TO CHECK OUT WITH AMAZON. "
"It was excellent and the product I needed was very easy to find through the search bar"
"Soo easy
just what I was looking for"
"Had to call after 5 days to check where my order was. I should have it by now
"
“Hello Valued Customer
We apologize about this issue. We are checking in why the tracking hasn't updated on your order yet. We will be contacting and updating you soon about your order to resolve this issue.
Thank you and have a wonderful day!”
"Didn't come with instructions but we figured it out "
"The selector in one of the headlights is misaligned making me have to separate the headlight to fix. The parking light housings are missing mounting hardware, while not a big deal, everything else had hardware while these did not"
“Hello Valued Customer
We apologize about the issue you are having with your product. The bumper light or parking light section should have 2 lock nuts to mount down the bottom part. The side marker, however re-uses the OEM hardware to install. If you are missing the hardware we advise to contact us with a picture of what you have currently with your order so we can assist with the issue. Please do not hesitate to contact us on email: support@protuninglab.com or by phone 909-253-0026 if additional details and assistance is needed.
Thank you”
"Once I receive the tail lights, we'll see if it's plug-n-play & how well they work & look on the truck"
"linked with amazon made checkout a breeze"
A rep from ProTuningLab.com, protuninglab, has responded:
“Hello Valued Customer
Apologies but we are distributors of this brand of headlight from CG Distribution. We do not manufacturer any installation guides however we can assist with them with information. The red/black wires are for the extra Halo lights in the front of the headlights. It requires to be tapped into the factory parking lights, or side marker lights (for ease of install). The red wire is positive, and black wire is negative. Once quick spliced in to the factory wires, your Halos will turn on once the parking/running lights are on.
As for returns, it would be directed to our return policy / email. Here's our return policy: https://www.protuninglab.com/return-cancel-policy.html
For returns, please contact us at Support@ProTuningLab.com for more instructions
Thank you!”