"Why do you want to know if I am good with you guys when I haven't gotten my merch yet?"
"I can't honestly give a comment on Protuning lab yet because i've not received my product yet nor has it even been shipped. I will gladly give feed back at the appropriate time."
"Simple ordering and I loved the sale price."
"appears to be a good product, very competetively priced ! i look forward to replacing my existing incandescent tail light assemblies that are plagued with issues related to conacts over - heating."
"Awesome you ship to me in hawaii thanks its nice to be able to find parts."
"It's been excellent only problem is bulbs are not working in amber strip"
"GR8 ......................"
"Placed an order 24hrs ago (Monday) and have yet to receive a confirmation for processing.
Update 10/16/2023
Product arrived today via FedEx. LEDs look good and the fit was perfect. There was an initial issue with order processing being slower than expected, but all in all a decent shop on this trip."
"Fast shipping showed up on time would recommend buying from protuninglab "
"Great price compared to others"
"I get on the site, find what I needed, ordered it, done. No annoying pop-ups. No unnecessary pages. Love it. "
"Wish the Led bulbs came with the assembly, but over all, everything is as should be "
"I ordered wheel flares for my 2012 Silverado 1500, and got the fitting kit SKU-02RSA4511. It doesn’t fit properly. Too loose left and right by almost 2” total, to the point where I couldn’t use any clips that were provided. I ended up using stainless steel self drilling sheet metal screws. Even with that I could fit my fingers loosely between the mounting surface and the truck left and right. I even had to get longer sheet metal screws to make it work. I should have taken it back, but I was on a timeframe where I couldn’t. It’s obvious that the company never ever has looked at the instructions that come with it. They are written by someone who just learned English yesteprday, and the pictures are almost too dark, and the pictures cover some of the instructions. I don’t like to complain, but this is all truth. I truly hope the company corrects this particular problem and steps up their quality control on everything they offer."
"The taillights so far good. The headlights I ordered are completely trash. I’m only giving 2 stars because of the taillights. We will see how the return goes with the headlights. Then I may change it to 3. "
"Some scrap metal guy passed threw the shop and picked up my exhaust manifolds while my back was turned, ARGH"
"Y'all never fail at having the right parts!! Thank you!!"
A rep from ProTuningLab.com, protuninglab, has responded:
“Hello Valued Customer
We do appreciate you reaching out to us in regards to this issue. I do see an order # 778461 in regards to your inquiry and it does look like a confirmation email was sent based on our automatic emailing system. However if you need to look up the order status, please use this link below with the order # and the billing zip code to pull up the current status of the order.
https://www.protuninglab.com/track-order.html
Since it was ordered on 10/9, the processing and shipment date of your Chrysler 300 LED Tail lights will be shipping today. You should see a tracking link emailed to you automatically once our warehouse workers ship out your order after packaging it correctly.
If you do not see a tracking link, please email us at Support@ProTuningLab.com with your order # inquiring for the tracking. We will send you the tracking link to your order as soon as possible. Please note, we cannot control any email filtering issues that recognizes some of our emails as potential spam unfortunately. We hope this response and information rectifies the issue. If it does, and you are satisfied with our response and service, we ask if you may revise your review after receiving/installing your product and making sure everything is in working order. If there are any issues please reach out to us through email, or phone at 909-253-0026 (9AM-6PM PST MON-FRI) and we will assist you.
Thank you and have a wonderful day!”