"Why do you want to know if I am good with you guys when I haven't gotten my merch yet?"
"Horrible You should either have installation instructions include when your receive or available .pdf on your website. "
"The lens come in and fit perfectly. Very prompt service from you guys, I’ll highly recommend you. Thank you so much. "
"Ordered a cold air intake for my dads car. Found exactly what I needed and the site made it very easy to order."
"Came quickly, and the headlights look great."
"Waiting for delivery, but ordering and paying was a breeze."
"It was perfectly seamless and smooth "
"This was the most reasonable price I found after a lot of searching the web.
I just ordered the tail light and haven't received the part yet. I plan on giving an update once I receive it and install it."
"Installation went great, but there was a rattling noise at the muffler tip but I was able to remove the rattling noise. Still worth 5 stars in my opinion "
"The visors fit great & serve their purpose keeping the rain out."
"I ordered clear rear bumper reflectors for my 02 Mustang gt and was sent clear reflectors for a 2015 mustang and I messaged abt how you sent the wrong part to me and never received a reply so now I’m stuck with a part that doesn’t fit my car and wasted $50 "
"I have been attempting to contact someone since last week as I have received an email stating item was delivered however it has not been delivered. There is also still no tracking information available or anyone I can speak with about the issue! Terrible business with even worse customer service"
“Hello
We apologize for any confusion that may have incurred however I did look thoroughly into your order. I do not see any emails under our account in regards to the item being delivered because the order is pending due to the product being non-CARB compliant and requiring a vehicle waiver form to be filled out before shipment. I have seen a number of emails sent to the email address on the order via Amazon Payment's account/email. However we haven't received the waiver form back after numerous emails sent. Our customer service line is always opened as well as our support team email. Any of us would gladly assist you in this matter. If you would like to proceed with your order please check the CARB waiver email address sent to your gmail account for further instructions on the legality of this product ordered.
909-253-0026
Support@protuninglab.com”
"I have a 2014 KIA Optima ex gdi that needed a headlight assembly upgrade. I came across ProTuningLab and found the perfect headlights. It was an inexpensive purchase and was delivered to my home via FedEx in 2 days with free shipping provided by ProTuningLab. I am very pleased with the service, delivery, and product."
“Hello brettparisette
We appreciate you taking your time out of your day to leave us a great review regarding your purchase.
Thank you!”
"Fast simple and easy to use!!!!"
“We appreciate your feedback of our website and your purchase.
Thank you!”
"Ordered these headers on Amazon they immediately took the money out of my account sent me a confirmation but no shipping date they emailed me a few days later with a form telling me I had to sign it and return it to get them the email basically said they wanted to know what vehicle I was putting them on and they wanted my signature saying I wouldn’t use them for road use because of some California emissions law I called them they gave me a long process to get this paper signed and returned I then canceled my order my money took two days to get back in my account long story short I’m bummed because I wasted over a week on this no headers and no money I got different headers from another place didn’t have to sign anything and got me the headers a couple days later "
"Package came in. I hooked it up and passenger led strip didn't work. Tried to contact protuning lab so I could hopefully get it replaced sent 3 different emails and no reply. Product looks good but they could at least acknowledge my warranty after spending $400."
A rep from ProTuningLab.com, protuninglab, has responded:
“Hello
We apologize if the wrong item was sent out. However I don't see any email or phone history under your order details. Could you send us an email in regards to the issues on your order so we can get you the right parts? Thank you
Email: support@protuninglab.com
Phone: 909-253-0026”