ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-11-26

"Made an order and the computer was great! Had a problem with the wireless card, and it was brought to their attention and fixed immediately. Great service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-23

"Order was quick and customer support was great. I meant to order the 3D monitor and customer support fixed the order without me having to cancel and resubmit. The computer has been rock solid and zero issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-23

"website is easy to navigate. price are more than reasonable. bought the P151EM, so far not a single issue. highly recommend this site"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-01

"Thank you Wesley for helping me with my son computer you were very helpful. I will definitely be be a returning customer for all my computer needs. My son love his computer it's great for gaming. Thank you so much Wesley."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-10-31

"Awesome computer cheaper than alternatives. Great tech and customer service. They answer the phone with no hold time 100% of the time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-10-26

"Great product, service and of course, seller. Greetings!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-25

"Excellent product and service; as advertised; phone contact was extremely helpful and patient."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-23

"Was in the market for a Clevo laptop and found pro-star to be the cheapest option for me even though I live in Canada. Their processing and shipping times were amazing, Ordered Monday and got the laptop the same week on Friday. Not only was it fast it was also cheap at only 55$ for 1 day shipping from USA to CANADA. Their support was really good as well, no wait times on the phone and they were very polite and knew the questions I asked. The laptop itself is amazing and everything is working great, the only small problem I found was that the CPU and GPU were slightly scratched, Although they work fine so I am not sure if that will effect anything in the future.

Overall I would highly recommend pro-star to anyone and have already referred them to several friends.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-17

"I am more than satisfied with the service I received from Pro-star. The price was unbeatable, the support staff was incredible, and the product came without a hitch. To make a long story short there were issues (on my end) that inhibited the sale of my product. The patience and help I received from them was on the order of saintly. Seriously, they helped me by giving me clear and concise instruction that inevitably saw the job done. They were prompt in their response and very courteous and polite. I would recommend them to friends and dare anyone to find a better seller."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-10-16

"I worked with Wesley, a service manager, to process a refund. Wesley was very professional and understanding during the refund process. After working with Wesley, I feel I can trust ProStar Computer's service department to attentively listen to my problems and to quickly address any issues. Thanks again for the great service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-10-11

"I configured an awesome Pro-star system and it was shipped out quickly. Shortly after I received it, I identified an incompatibility between the video card and the system. After analyzing the problem, Pro-star replaced the video card with a more advanced version for no additional charge. I am very happy with their service and recommend them to everyone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-10-07

"I purchased a custom ASUS G53SX-A1, modified it right before it shipped, and all arrived EXACTLY as specified, and has worked perfectly.

This is the best custom-built PC I have owned.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-28

"Very reliable and professional. The people were nice and thorough. I ordered an Asus UX32VD custom with a 128 GB SSD, and their shipping was good enough that it came early.
Will buy from again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-24

"Wesley in service group is AWESOME. Even after almost 2 years he is willing to help out with my 860CU. Its been a while but the shipping was quick and it took the standard 5 days to get to new york. Its time for an upgrade again and if the numbers look right I will be placing order with pro-star.com next week."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-24

"Professional and I got computer very quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges