ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
1.37/5
Chance of future purchase:
1.02/5
Shipping & packaging:
1.19/5
Customer service:
0.87/5
Return/Replacement policy:
0.79/5


Verified Progressive Shopper
Verified
5/5

2024-11-30

"Unalike statefarm they (progressive) is/are there....."


Verified Progressive Shopper
Verified
5/5

2024-11-30

"It is a very good insurance company and I will recommend it to everyone I know I am very pleased with the company "


Verified Progressive Shopper
Verified
4/5

2024-11-29

"3X expensive than other companies. "


Verified Progressive Shopper
Verified
5/5

2024-11-29

"For an insurance company, Progressive is flexible and easy to talk with a real person who is actually helpful. I don't get a negative feeling when needing to contact or call because I know it'll be handled quickly and professionally. Plus competitive rates for first time insurers."


Verified Progressive Shopper
Verified
1/5

2024-11-29

"I think progressive may be an ok company when communicating with an actual agent for the company who is completely informed about all promotional options advertised but I had a 3ed party associate I don't think I got a great dill or customer service after the fact "


Verified Progressive Shopper
Verified
5/5

2024-11-29

"Great service and very friendly. "


Verified
1/5

2024-11-29

New policy gives them power to do whatever they want

"I’ve been a longtime customer since 2011. Zero accidents, only 1 claim for windshield. Multiple vehicles. Went to get quote for my 17 year old daughter, and they added her to my policy without my permission. So my monthly went from $205- $462 a month. Living in Midwest far from big city and paying city prices. AAA offered me better price including my daughter. Supervisor and manager both stated it’s policy and not their fault. How come this hasn’t happened with my other kids? Bug off progressive"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified Progressive Shopper
Verified
5/5

2024-11-29

"Glad to be covered, and happy to be with a company I respect"


Verified Progressive Shopper
Verified
5/5

2024-11-29

"Progressive is trustworthy, reliable, easy to use, affordable, so that I will use far more and recommend to my friends too."


Verified Progressive Shopper
Verified
5/5

2024-11-29

"Switching to Progressive was very smooth, quick and professional, I got better coverage for less money than my previous Ins. Co. :) x 10 ."


Verified Progressive Shopper
Verified
4/5

2024-11-28

"After shopping car insurance sites, I decided on Progressive because of price and convenience. "


Verified Progressive Shopper
Verified
5/5

2024-11-28

"Easy to understand the policy. "


Verified Progressive Shopper
Verified
5/5

2024-11-28

"Quick and efficient. They were able to meet my needs as per request."


Verified Progressive Shopper
Verified
5/5

2024-11-28

"Great company to have for my auto coverage. Best choice i could've made."


Verified Progressive Shopper
Verified
5/5

2024-11-28

"Fast and reasonable price "