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Full Rating Profile + -

Product & services pricing
1.28/5
Chance of future purchase:
1.00/5
Shipping & packaging:
1.09/5
Customer service:
0.90/5
Return/Replacement policy:
0.76/5


Verified Progressive Shopper
Verified
3/5

2025-01-03

"I haven't been with Progressive long enough to warrant an honest answer. "


Verified Progressive Shopper
Verified
1/5

2025-01-03

"Can’t wait to find a different company"


Verified Progressive Shopper
Verified
5/5

2025-01-03

"Progressive is a great company to be insured with."


Verified
1/5

2025-01-03

Switching insurance soon

"Worst experience of my life. No accountability. I got hit two months ago not my fault. They totaled my car had me sign it over but two months now and still no check for my car. I’ve called and they keep giving me the run around. Gave me a number to call a supervisor who is on vacation. Wtf I’m changing to State Farm insurance after I get my check. Over 26,000 they owe me only had the car for 5 months I’m super mad can’t buy a new car because again I haven’t received my check after the told me they where going to send it one day fedex"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified Progressive Shopper
Verified
5/5

2025-01-03

"Progressive makes it very easy for you to understand everything your getting and they also help you with all your needs."


Verified Progressive Shopper
Verified
4/5

2025-01-03

"Make it too difficult to access when there are 2 accounts."


Verified Progressive Shopper
Verified
5/5

2025-01-03

"Shopped online, clear and smooth process. Thank you"


Verified Progressive Shopper
Verified
2/5

2025-01-03

"Not happy with wait times on the phone, it's always over 30 minutes"


Verified Progressive Shopper
Verified
5/5

2025-01-03

"Progressive shall continue to serve well ."


Verified Progressive Shopper
Verified
5/5

2025-01-03

"Easy to buy and customize for my need at competitive price."


Verified Progressive Shopper
Verified
1/5

2025-01-03

"Piden muchas cosas !!! Otras aseguranzas no te piden pruebas de donde vives ni nada de eso ni cosas de tus cheques ! Y ustedes si !"


Verified Progressive Shopper
Verified
5/5

2025-01-03

"They were much cheaper than any other insurance for the same coverage. "


Verified Progressive Shopper
Verified
2/5

2025-01-02

"I don't understand why my rate has double Corno other reason than it lapsed by 30 days."


Verified Progressive Shopper
Verified
5/5

2025-01-02

"I just called to get a quote from Progressive, but Zoey was very kind, thorough, honest, straight forward, and extremely helpful while going through all of the details with me. She saved me a lot of money from my previous insurer, and she also made me feel very confident in the coverage with this company. I cannot say good enough things about this person, and I am very grateful she helped me! "


Verified Progressive Shopper
Verified
5/5

2025-01-02

"Ease of doing business. Good coverage and rates"