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Product & services pricing
0.93/5
Chance of future purchase:
0.70/5
Shipping & packaging:
0.94/5
Customer service:
0.88/5
Return/Replacement policy:
0.79/5


Verified Progressive Shopper
Verified
5/5

2025-03-01

"Everyone is very nice and willing to address the things I may not understand. Extremely nice agents at my office, and being close by is a great plus."


Verified Progressive Shopper
Verified
4/5

2025-03-01

"Call me and I will you more. "


Verified Progressive Shopper
Verified
5/5

2025-03-01

"Great service and compelling pricing for coverage."


Verified Progressive Shopper
Verified
5/5

2025-03-01

"Was taking no overseas and not let me know and I will always never progressive from this point"


Verified Progressive Shopper
Verified
1/5

2025-03-01

"Treat people like human beings rather than numbers. Our treatment leaves much to be desired. "


Verified Progressive Shopper
Verified
4/5

2025-03-01

"I wish Progressive would publish itemized bills to all of their users. Not just ones on autopay. Even after reaching out to customer service, I cannot receive an itemized bill."


Verified Progressive Shopper
Verified
1/5

2025-03-01

"Very dissapointed cause progressive revoked my collision coverage without making the requirement for carco photograps clear in any of ots commynication"


Verified Progressive Shopper
Verified
5/5

2025-03-01

"Lowered my car insurance rate. "


Verified Progressive Shopper
Verified
4/5

2025-03-01

"I haven't been able to find the plug for snapshot in my car"


Verified Progressive Shopper
Verified
5/5

2025-03-01

"I like the price and people I have at my insurance company and will recommend it to others as well."


Verified Progressive Shopper
Verified
5/5

2025-03-01

"Can have all my insurance with 1 company"


Verified Progressive Shopper
Verified
5/5

2025-03-01

"I wish I would have switched a long time ago. Very knowledgeable and friendly customer service! "


Verified Progressive Shopper
Verified
5/5

2025-03-01

"Always treat like they care"


Verified Progressive Shopper
Verified
1/5

2025-03-01

"When I first came on board with progressive I was happy, which has been some years ago (I do not remember). Now I don’t feel at all valued, just punished and unvalued."


Verified Progressive Shopper
Verified
5/5

2025-03-01

"My agent, Dan Ylitalo is extremely helpful and caring."