ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
1.27/5
Chance of future purchase:
0.99/5
Shipping & packaging:
1.08/5
Customer service:
0.93/5
Return/Replacement policy:
0.75/5

Verified Progressive Shopper
Verified
4/5

2024-12-28

"Esta bien solo que sus actualizaciones no an sido buenas "


Verified Progressive Shopper
Verified
5/5

2024-12-28

"Saved me money and made it easy to get both home and auto. When I called they were very helpful in canceling my current insurance. I would definitely recommend anyone to give progressive a try if they haven’t."


Verified Progressive Shopper
Verified
5/5

2024-12-28

"I am very happy to get good coverage at a reasonable price!"


Verified Progressive Shopper
Verified
5/5

2024-12-28

"Very satisfied with the enrollment process and clarity of information. "


Verified Progressive Shopper
Verified
5/5

2024-12-28

"From filing the claim to completion it was smooth as silk."


Verified Progressive Shopper
Verified
5/5

2024-12-28

"Wish I had changed over Progressive years ago. I am a satisfied customer. "


Verified Progressive Shopper
Verified
5/5

2024-12-28

"During the call, the representative went out of her way to make sure that I felt assured, respected and valued as not only a customer, but as a human being. It felt reassuring to know that level of personal connection was available in a day and age of automation."


Verified Progressive Shopper
Verified
5/5

2024-12-28

"Great easy to understand and quick to complete requests."


Verified Progressive Shopper
Verified
5/5

2024-12-28

"We went through Merlo Insurance out of Niles, ohio they where outstanding."


Verified Progressive Shopper
Verified
5/5

2024-12-28

"So far so good. Easy to get rates and coverage. "


Verified Progressive Shopper
Verified
4/5

2024-12-28

"Overall, it's not bad at all, as everywhere there are pros and cons"


Verified Progressive Shopper
Verified
5/5

2024-12-28

"Super facil y sencillo el proceso de registro, información clara y presisa, costos convenientes. Excelente cobertura."


Verified Progressive Shopper
Verified
5/5

2024-12-28

"Ever item needed is accomplished. I believe we have a very direct and helpful insurance representative. Thanks!"


Verified
1/5

2024-12-28

Home insurance

"Progressive is a complete ripoff like most insurance companies. I’ve never done a claim on my home since I’ve purchased it. However my escrow has been short the last few years dealing with progressive because my premiums continue to increase, which in return raises my mortgage due to the shortage!! It’s a VA loan and me and my wife are both Disabled Veterans. We have zero property tax and even raised our deductibles to the highest possible limit to keep my escrow current, in return the claimed that it cost more to rebuild my home just to make it short again!! Military and Veteran’s stay away"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-12-27

Don't switch to Progressive

"They canceled us after one claim for shattered windshield with no explanation. Good drivers, excellent credit. Terrible company."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges