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0.00/5

Verified
2/5

2014-04-26

"I paid for shipping within 2-3 days, and I received the charger over a week after the initial order. "


Verified
5/5

2014-04-26

"Ordered a new charger for my outdated laptop and received it quickly. Works great! "


Verified
5/5

2014-04-26

"The charger I ordered from Prontocharger.com was of much better quality and worked much better that the charger that came with my laptop. The connection to the laptop and the outlet were a better fit than my original. I was very impressed and will definitely recommend Prontocharger.com. I'll be using Pronotcharger.com for all of my charger needs from now on."

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Verified
1/5

2014-04-26

"Ordered product. Was told delivery would be only a couple of days. Due to shipping problems at Pronto and improper paperwork suppled to courier the item was not recieved for almost 2 weeks. Emailed Pronto customer service to correct missing shipping paperwork with courier....no response after 3 attempts. After 3 phone calls to customer service, finally straightened out...by this time lost almost a week in delivery time. Very disappointed with their delivery promises and after sales customer service. "


Verified
1/5

2014-04-26

"The overnight shipping did not happen - it took two days to get to get to me."


Verified
5/5

2014-04-26

"It was a perfect fit, it works wonderfully, and we got in in 3 days!"


Verified
5/5

2014-04-26

"Arrived quickly and works perfectly. The price was good and I'm happy!"


Verified
5/5

2014-04-26

"Perfect transaction so far; received the product, and it's working with my Inspiron 1750."


Verified
5/5

2014-04-26

"Merchandise came on time with no problem. Exactly what ordered and needed. Will order again"


Verified
5/5

2014-04-26

"received it week after ordering,work fine . ok with my order"


Verified
5/5

2014-04-26

" A special service from Pronto

JRC
"


Verified
5/5

2014-04-26

"Very prompt delivery and accuracy of order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
1/5

2014-04-26

"Product never delivered, charges not refunded. Reported to credit card company as fraud."


Verified
5/5

2014-04-26

"Delivered when expected. Product was what I needed."


Verified
1/5

2014-04-26

"Advertise same day shipping but after a full week with no communication, I inquired as to status of order. After another 3 day wait, Prontocharger responded that my order was out of stock and would be shipped when their supply arrived. I cancelled order, was told a refund would be issued. Still waiting for the refund over a week later. Very poor communication, dismal customer service. I would never recommend this company."