Product & services pricing
3.82/5
Chance of future purchase:
4.86/5
Shipping & packaging:
5.00/5
Customer service:
4.97/5
Return/Replacement policy:
5.00/5

ResellerRatings
Verified
5/5

2017-01-21

puget is awesome

"These guys know what they're doing. I've never dealt with a company this amazing before. If you need a computer, make sure you check these guys out. They're worth every penny. "


ResellerRatings
Verified
5/5

2017-01-20

Third Puget System - same great service!

"This is my third system from Puget Custom Computers - tragically, my other two were destroyed in a house fire over the summer. As an avid PC gamer, I would never get a computer anywhere else! Not only are their systems supremely customizable - their customer support is top notch. I love being able to check in and see where my system is in the build process. And if I ever have a question or issue with their system - they are always willing to help and quick to respond. I ALWAYS recommend Puget to others looking to build a computer. They might be a little pricey - but the excellent customer support, attention to detail and "extras" (like custom shipping boxes) are well worth the money!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
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N/A

ResellerRatings
Verified
5/5

2017-01-17

blazing fast

"Waited six years to update my computer, because it's always been an ordeal. Didn't look forward to having a new OS to figure out, and old software and peripherals that would no longer work. This unit was worth all the trouble. Solid state drive and faster response will make a difference in my productivity. I look forward to working with it."

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Verified
5/5

2017-01-16

Puget for life

"Great customer service. Friendly, responsive and informative. New system works great and required very little set-up. It is the the most quiet system I have ever owned and lightening fast. I would not hesitate to buy from them again."


Verified
5/5

2017-01-15

Excellent Service Great Machine

"Our first foray into PCs after a lifetime of Mac's for our video production business. The folks at Puget were very well informed about our software - Maxxon Cinema 4D - and made specific recommendations about processors, hard drives, video cards, ram and even the case and cooling/silencing. Excellent service and we will buy all future PC computers from them. We are mostly apple but this has been a seamless process. "


Verified
5/5

2017-01-15

"No complaints, sales staff was knowledgeable and helpful."


Verified
5/5

2017-01-14

Awesome experience

"Every part of the experience was exactly how it is supposed to be. They go above and beyond"


Verified
5/5

2017-01-13

Puget Systems was the right decision!

"Puget Systems was one of two boutique computer builders recommended to me by a local computer repair center. I did a couple of days of investigation on these two companies as well as a few other computer builders both large and small. I spoke with reps from several of these companies and I knew that Puget Systems was the computer builder that I would choose within just a few minutes of conversation with sales rep, Jeff Stubber. I pray that this computer works as well long term as it has this past few weeks. Having said that I sense that if I do have a glitch, Puget Systems will show me just how good they are. We all have horror stories from having dealt with these huge multi-national companies for computers and everything else in our lives and I decided, "NOT THIS TIME"! This time it was going to be a company that I could call and get a person who recognized my name. I am very much looking forward to this business relationship.
Ken Zappone
"


Verified
5/5

2017-01-12

"Greay servicr and quality "


Verified
5/5

2017-01-12

Serenity Pro

"I've always desired a high performance computer with excellent build quality and most importantly QUIET. This is my second custom "boutique" pc and I was pleasantly surprised at the overall experience with Puget Systems starting with the ordering process, excellent customer support communication (from initial ordering configuration concerns and even working with me to have the pc shipped to a local FedEx Kinko's to be held for pickup) and most importantly the build quality. The Serenity Pro is even quieter than I expected ... so much that I opened the case panel just to reconfirm that all fans were running.

Finally, I am glad I made the decision to do business with Puget Systems and will recommend it to others.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-11

Best computer I've ever owned

"You pay a little more with Puget, but their build quality is worth it!"


Verified
5/5

2017-01-11

fantastic service!

"I'm loving the computer so far and the customer service has been amazing. They held my order for me while I was out of town for the holidays, answered all my questions, and the packaging and materials were all well labeled so so set up was a snap."


Verified
5/5

2017-01-09

But with confidence

"These guys will build you a clean mean machine. They can answer any question you might have without making you feel dumb and will inform you if there is a better option even if it costs less. I came away feeling like I made the best decision possible. I love the machine I bought for my wife and she loves it too. Customize to your hearts content. You can't go wrong because they'll politely tell you if you did. Five star service. "


Verified
5/5

2017-01-08

"Excellent service and fast turnaround for very customized silent computer!"


Verified
5/5

2017-01-06

High Quality Custom System

"I've been very happy with my purchase from Puget Systems. They are a real team of professionals who care about delivering good service -- much unlike most of the PC industry. I did have one issue -- which turned out to be a loose video card -- but the technicians from Puget identified and solved the issue quickly with good follow up."