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Product & services pricing
3.50/5
Chance of future purchase:
4.93/5
Shipping & packaging:
4.88/5
Customer service:
4.97/5
Return/Replacement policy:
5.00/5

Verified
5/5

2016-10-29

"I'm extremely pleased with the computer that Puget Systems helped spec out for me. It is exactly what I was looking for to work efficiently with Lightroom. I was equally pleased with the whole customer service experience. I've recommended them to several people."


Verified
4/5

2016-10-29

Big Ticket Item

"Cockpit error - need more user messages on the screen on how an order is acknowledged"

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Verified
5/5

2016-10-28

Made the Jump to PC!

"Having been a mac user for most of my life I can't believe that I am making the switch to PC for my editing and design business. The nice folks at Puget Systems made sure that I was thoroughly informed on what I was getting into and helped me pick out the parts to maximize efficiency on my new edit station.

I am spending slightly more than I was planning on but I feel very good about my purchase knowing I have the support and customer service that comes with this purchase.

I can't wait to get me new rig!
"

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Verified
5/5

2016-10-27

Mr. Ed

"So far, this has been a great experience. Cannot wait to get my new machine up and running."

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Verified
5/5

2016-10-27

"Got what I wanted, all questions were answered."

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Verified
5/5

2016-10-26

Beautiful machine

"My Obsidian computer arrived promptly as promised (12 days) and loaded up easily with my applications. It's the quietist and fastest desktop I've ever used. This is a state of the art machine I'm telling all my friends to consider. The staff was very helpful assisting me to configure a system that will meet my needs."


Verified
5/5

2016-10-26

"Wilson was helpful. When my sales call went unanswered because they were busy, Christian picked up from another department. Lots of configuration support without pressure to buy. You can tell they care about service."

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Verified
5/5

2016-10-26

"Wilson was the same agent who sold me my current computer in December 2008. It has been a great computer all these years. When a bad virus got it and I looked at my paperwork I realized how old it was. Time for a new one. Wilson helped me again and I am very pleased to place the new order with him. Please hurry the new order - the old computer is not currently working.... Thanks for building quality computers and providing quality service."

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Verified
5/5

2016-10-24

Best System Ever!

"I have owned several PC's over the years and this is by far the best one. It is lightning fast and has everything I could want with nothing I don't need.

The entire process with Puget was very smooth. The staff was great from designing the system through delivery. I was particularly impressed with the ability to go online and see the status of my system through all of the stages from the build through the testing (which was very thorough) up to its appearance on the shipping dock.

Great job Puget!!
"

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Verified
5/5

2016-10-20

"You guys are awesome in every way. Jeff Stubbers gave me a lot of excellent feedback on my configuration very quickly. Always a delight shopping with Puget."

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Verified
5/5

2016-10-19

"You're the best computer vendors we have ever used."

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Verified
5/5

2016-10-18

They rocked it

"I've ordered computers from them several times over the years and, as with all the other times, they delivered an outstanding product. I look forward to doing business with them again soon!"


Verified
5/5

2016-10-15

The web said they're good.... they're even better

"Jeff helped me design the system perfect for my needs. He explained why one option was better than another and steered me away from stuff I didn't need. They are a gold standard that should be emulated."

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Verified
5/5

2016-10-14

No nonsense

"The people at Puget were very nice and easy to work with. There was never any attempt to oversell, quite the opposite. The rep suggested I was buying too much computer until I further explained my usage intentions.

The computer was built on schedule. I received daily notices from the techs telling me what step it was in and what they were doing to it at that time. I really enjoyed that touch.

When I received it I had a couple of minor issues (nothing to do with Puget but with some software I installed). They helped me get it corrected and were very prompt with their replies.

I highly recommend Puget Systems. The next PC I purchase will be a laptop, and I will get it from Puget.
"


Verified
5/5

2016-10-14

Repeat customer

"This is my second system in about six years. Never had a problem with the original system - great build quality. But with all the advances over the years, it was time for a new PC. The Echo Pro configuration is tiny and quiet, but really packs a punch with an SSD drive. Customer service was quick to answer a couple of question when first starting out. A particularly nice feature is a USB thumb drive that can reinstall the as-shipped installation image. I've recommended Puget Systems to friends. Very good work!"