"Very professional organization. Their technician, Randy, was on time and had everything needed to complete the job. I am very impressed and will definitely call again!"
"Puls made my appointment exactly as I requested and even showed up a little early. Darry the technician was phenomenal he not only did the install but helped in other areas as well. Very highly recommend them and this particular technician. "
"We discovered our fridge to not be working early on Tuesday morning. I went online and scheduled the repair for 4-5 pm on the same day. Great online experience for scheduling. Little did I know that scheduling didn't mean a thing. We arrived home early and phoned at 2 pm to say that a tech could come out anytime. Was advised that they were attempting to locate a tech and hopefully would be out between the scheduled 4-5 pm.
Promptly at 4pm PULS phoned to say that they did not have a technician and did not know whether they would have one the next day or not or when they'd have one in our area (Seattle, Washington). I told them I was very unhappy having wasted a day but to continue to try. So, at 4pm I went online, phoned another company and was told that their tech would be out before 7 pm the same day. He called me shortly thereafter to say he was on his way. Spent about 2.5 hours troubleshooting my fridge and charged only the flat fee of $70. It was ultimately determined that we should replace the fridge.
I did phone Puls the next morning to cancel as I was unable to reach them by phone after 8 pm. They still had no idea when they would be able to find a tech to come out!
Don't waste your time with Puls. "
"The gentlemen Aaron eas such a blessing to my family great understanding and made sure we were completely satisfied with his service. "
"I had a young man come out to my home to fix my refrigerator. He was very professional and able to diagnose and replace the broken part within an hour. Speedy service and top notch customer service from Puls! I will definitely be recommending them. "
"The tech Vincente was awesome!! He was timely and efficient. Very knowledgeable about installations and even my TV. He even showed me a couple of features I didnt know I had. This is my second time using them and yet to be disappointed. Thank you, Puls!!"
"Even though I had a scheduled appointment a customer service rep calls to bump me for another date. On the new date got stood up. Called customer service and they just wanted to reschedule me again. I asked for a comprise to get a technician that day (different time) and they were unwilling to work with me. Asked to talk to a manager but none could be found. "
"Curtis showed up on time and was very knowledgeable and super friendly. The job was done great and he didn’t leave until I was fully satisfied. I highly recommend him. "
"I had an awesome experience with Puls. The Puls website is so simple and easy to use, I literally requested a TV installation and with in hours Dennis was at my house with his tools ready to install. Dennis was great he helped me find the perfect area to hang my TV and even helped attach my sound bar to my TV so it could move as a whole. I give Dennis and Puls 5 stars all around!! "
"I had Kei Son from Puls install my new 65” TV on a full motion bracket with the wires hidden in the wall and he did a fantastic job. I used the app to book the appointment in the morning and he showed up on time with all necessary tools. He texted me about three hours before to let me know he was coming and asked if I had any special requirements. I really appreciated that because it gave me an opportunity to communicate my special requirements. When Kei arrived he was so warm and accommodating, he was an absolute professional and completed the installation way faster then I expected. When he was done he was sure to make sure I completely understood how to work my TV. 100% I would use Kai and Puls again. "
"I was hesitant about booking a service, but my partner and I tried hanging our television arm ourselves and after about an hour, we realized it was worth having a professional do it. I booked the service and the technician was at our house in hours and exactly when they said they would be there. I was very pleased with the work."
"He was fast in on time I would recommend him to someone else thanks "
"Booked same day, and the technician, Art was quick, less than an hour to mount the wall with the concealed power cord! Would definitely recommend "
"Do not use. The schedule. Reschedule and don't show up. Now we're told they never had technicians in our city. DECEITFUL AND UNPROFESSIONAL "
"Arrived early resolved issue will use this company again in the future for appliance service "