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Product & services pricing
4.59/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2021-03-03

Moutain top homestead

"simple easy 2nd pump for the homestead "


Verified
5/5

2021-03-02

Matt P is the Prime Pump

"Professional and Knowledgeable.."


Verified
5/5

2021-03-02

Very Old Sears Pump Repair

"Found all the right parts to rebuild this pump with expert advice"


Verified
5/5

2021-03-02

Easy to use, everything in stock

"The website was easy to use, great search tool, thorough product detail and several shipping options. "


Verified
5/5

2021-03-01

Friendly

"pagina amigable, ordenar fue fácil, espero la entrega sea la misma experiencia."


Verified
5/5

2021-03-01

Easy as pie

"Always have great diagrams to locate part numbers quickly and easily"


Verified
5/5

2021-03-01

smooth transaction

"Got the part i needed to repair my sump pumping system."


Verified
5/5

2021-02-27

Easy and accurate

"Parts kit ordered had great description!"


Verified
5/5

2021-02-25

Simple to order. Good price

"I'll let you know when I receive the pump. heavy Awkward parts often get damaged by the shipping gorillas unless packaged very well. I'm optimistic though!"


Verified
5/5

2021-02-24

Quick and easy

"I had to replace the pump for the humidifier at my mother's home. After getting on the website and entering the product number, my entire transaction took less than 20 minutes to complete. Your website is extremely user friendly and I am looking forward to installing the new products!"


Verified
5/5

2021-02-24

Easy Peasy!

"Took me 3 minutes to order what I needed"


Verified
4/5

2021-02-24

First-time cherry shopper

"Took a minute to navigate website from phone, but I got it. "


Rep reply posted 2021-03-01
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:

“Thank you for the positive review! Please let us know if we can do anything better in the future to make your experience with us even better! Also if you ever require assistance, give our staff of experts a call at 800-429-0800!”


Verified
2/5

2021-02-23

"The method of trying to make sure I’m receiving the correct part is horrible. "


Rep reply posted 2021-03-01
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:

“Hi SpotlessGoose, we're sorry you hear about your negative shopping experience with us. In the future should you need any assistance placing your order, we have a staff of specialists ready to help you over the phone. Just give us a call at 800-429-0800!”


Verified
5/5

2021-02-23

Texas beat my pumps ****!

"Called and spoke with customer service and was very satisfied with his answers. Product was actually cheaper than the competitors because of the free shipping."


Verified
4/5

2021-02-22

Correct Pump! Great price! Back online in Texas

"I'm part of the Big-Freeze in Texas (feb2021) and my primary surface water booster was frozen solid. This vendor hard what I wanted and was quickest delivery and lowest price! I can be back online, and the insurance company will save money too!"


Rep reply posted 2021-03-01
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:

“We're so happy to hear about your positive experience with us and glad you are back up and running! Please let us know if we can do anything in the future to make your shopping experience even better and remember if you ever need assistance please give us a call at 800-429-0800!”