"Good products and easy site to use"
"One of the easiest orders I ever placed on the internet. Better than Amazon"
"Good data, easy to navigate "
"Order was easy to complete! Website states the item was in stock! Month later still haven’t received the order . Called them and they stated they would send me an email upon shipping .Still no product and my customer is not happy that I cannot complete the project. They still have my money and not even a phone call to update."
“Thank you for rating our services. We're sorry to hear about your negative experience. I will have one of our experts look into your order and reach out so we can get this situation resolved as quickly as possible. If you need to get in contact with us you can send us an email at info@pumpproducts.com or call us at 1-800-429-0800.”
"I am very pleased with the availability of parts for an older pump"
“Thank you for the positive review! Please let us know if we can do anything in the future to make your experience with us even better! Also if you ever require assistance, give our staff of experts a call at 800-429-0800!”
"Ordered a control circuit and pump from them. Products arrived within four days and were in perfect shape."
"We ordered this pump and got it 4-5 days after the purchase date. When we opened it was damaged at the cord. They quickly got the ball rolling no questions asked with the refund process. I was very impressed with the speed and professionalism this company delivers. Definitively will use again."
"The Zoeller 30-0047 PVC "Quiet Check" Solvent Weld with Quarter Turn Ball Valve, 1-1/2", Clear Body, 14.75" Length should END MY BASEMENT UTILITY SINK problems. Combined with the (much cheaper than the Orange Box) Liberty 404 Pump (nice easy clean float valve) the Laundry sink and Washing machine should no longer back up over the basement floor (ugh!). BTW: The Liberty 404/A-EYE, Residential Drain Pump With NightEye Alarm looks really cool, but is too expensive for my budget :-("
"Pumpproducts was unable to complete my order due to my pump being backordered from the manufacturer, but quickly issued a refund when I asked to cancel it. I would use them again."
"Click Click Click Instock free shipping. Easy as 123 "
"I ordered a Pumpmaster Plus "pump up" switch, which sounds very much to me that it will make the effluence for my sewer ejection tank "pump up", right? Not the case. This switch is designer for tanks that you want to keep filled up. I believe this should have been explicit in the description. After two hours of not -so -work, I have to pull the pump again and reinstall. "
“Thank you for taking the time to review our service and we apologize for your negative experience. Many of our product descriptions are based on information obtained from manufacturers or directly from a product's manual. If you require help or technical assistance, give our staff of experts a call at 800-429-0800!”
"Fast service with a good selection."
"very fast shipping good store to buy from
"
"Had what I wanted.
Product was priced correctly.
Shipping was fast!
Delivery was immaculate!!"
"Great price for this pump"
"Very easy to find parts on the exploded diagram and order. Talked with rep Mike who verified that I was ordering the right parts. Boy, repair parts are not cheap!"
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:
“Thank you for the positive review! Please let us know if we can do anything in the future to make your experience with us even better! Also if you ever require assistance, give our staff of experts a call at 800-429-0800!”