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Product & services pricing
4.59/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2023-10-09

excellent customer service

"No problem placing my order and it shipped promptly. Traced by fed-x all the way to my door and received in a short time frame."

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Verified
5/5

2023-10-05

Pump It Up!

"Pump specifcations and curves readily available for proper selection"


Verified
5/5

2023-09-29

Pump found quickly

"Had a customer in need of a suitable replacement for his residential property, found a match quickly and ordered it easily."


Verified
5/5

2023-09-25

Ease to place orders.

"It takes just 5 minutes to place an order and everything I bought was in stock"


Verified
2/5

2023-09-09

Website is slow and error prone

"Had to spend a lot of time re-adding items to my basket as the adding process would just keep adding but nothing appears in the basket and then has to be restarted."


Rep reply posted 2023-09-11
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:

“We apologize for the inconvenience you faced while shopping with us. Can you please let us know what item you were having an issue with? You can adjust quantities, or add or subtract items, in your shopping cart by typing in a number under where it says "Qty".”


Verified
5/5

2023-09-05

GREAT SERVICE

"very friendly customer service. Parts came sooner than expected. Will use them in the future. "

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Verified
5/5

2023-09-04

Good look up

"Items were very easy to find, great descriptions Good price"


Verified
5/5

2023-08-31

"Website very helpful, thank you!"


Verified
5/5

2023-08-30

Detailed Website

"Easy to use website that had the details of the product"


Verified
5/5

2023-08-28

Easy and quick

"Being in Hawaii makes it hard to find what we need for a good price. We got both and quick service."

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Verified
5/5

2023-08-27

HVAC Pump Parts

"Easy to use WEB site with quick delivery"

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Verified
5/5

2023-08-16

Perfect

"EZPZ transaction. Great prices."

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Verified
5/5

2023-08-15

Quick and easy.

"One day got my pump exactly what I ordered."

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Verified
5/5

2023-08-10

Little Giant Condensation Pump

"You had the part I needed, shipped quickly and replaced and everything is working great,. Very easy to order on line.

thanks
"

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Verified
4/5

2023-08-06

Needed a 503603 rubber gasket for a fountain pump

"I am fine paying the $6 for a rubber gasket, but the shipping charges costing over 3X the price of the gasket is a bit much and it is FedEx Ground at that. "


Rep reply posted 2023-08-08
A rep from Pumpproducts.com, PumpProducts-Mike, has responded:

“Thank you for your positive review! We understand your concern about the shipping charges. We strive to provide the best value overall and will review our shipping options to improve this aspect. Thank you for bringing this to our attention.”