"I recently purchased some accessories for my Triumph Speed Triple on the company's website. The transaction went smoothly and everything posted on the website is in a clear, organized fashion. Customer service is great as well. Quick delivery with shipping. I would definitely do business with Triumph again!"
"I purchased the Truimph ladies rain pants in a size medium. I usually wear size 4-6 in women's clothes, so took a chance that this size was accurate. They are HUGE! I will probably keep and wear them as they will certainly fit over any under clothing to keep me warm- but still wish they fit better. They look great regardless. I really didn't want to pay to ship them back and ship a new pair to me- not worth the time and effort."
"Great company! I ordered some accessories for both my Bonneville and Speed Triple and they shipped the parts out immediately. Very easy to communicate with and I will definitely be back to order more parts from their extensive catalog of Triumph accessories!!"
"We recently purchased Triumph T-Bird accessories from the Pure-Triumph website associated to the Atlantic motorcycle store, Pompano Beach FL. The on-line purchase was easy to use, with competitive pricing and outstanding customer service. As such, we intend to continue to purchase products from the website/store and will recommend the website/store to others."
"Hi to anyone who reads this.
I am from New Zealand and i had tried a number of dealers around the world to buy some parts for my triumph t/bird and i only got 2 replies, After asking Adrienne about items i wanted and supply i decided to buy from him. Being a little cautious buying over the internet , he set me at ease. My items arrived safe and sound , well packaged and documented. I would highly recommend any one from buying from Pure - triumph and i hope to have further dealings in the future.
Rob "
"i ordered a leather jacket on the 13th of july,paid for, but not received anything,left messages, but no one has bothered to get back to me,paul mackey, south australia."
"I live in Brussels, Belgium, Europe. Could not find a tailpack for Speed Triple model 2007 (now in 2012). Found it on pure triumph (USA). This is it ! Perfect delivery has just been made. Perfect condition and the exact product as requested. Please continue !"
"bought some triumph mirrors, love them, and it was ship on time"
"Best supplier for Triumph Race parts in the US. They seem to have a good supply from Triumph USA as well. Overall, these parts are hard to get, and they come through as best as they can (after all, this is Triumph we're talking about)"
"My experience with Pure-Triumph has been great.I ordered some mirrors but one had fine cracks on it.After emailing Adrienne I received an apology and a new set was sent ,also extra effort was put into the packaging as it was being sent to Australia.After that I would not have any problems ordering again.Thanks.."
"Fantastic customer service (fast, friendly, and reliable). Will definitely purchase from Pure Triumph again."
"I have ordered accessories from Pure-Triumph twice in the last three weeks. The first was a windshield. The second order was saddlebags and mounting rails. Both orders were delivered in less than a week and were packaged appropriately. I will continue to order Triumph parts and accessories from this dealer."
"Have had several purchases from this Pure-Triumph now and had good service and communications each time. I can recommend them from the dealings I have had as an international client."
"3/15/12 Very dissapointed, the order arrived with only part of the merchandise, missing over $600.00 in products. FedEx claims to have delivered the order. I cannot recommend anyone use to on-line seller.
3/16/12 I called pure-Triumph and was told the order will be shipped in stages as the merchandise becomes available. This is in direct conflict with an e-mail I received from them stating the entire order had been shipped. Customer communications is a basic business strategy they have problems with. I am changing my ratings to neutral.
4/8/12 After inspecting the "gel" seats I realized the seats are only foam filled replacement seats, no better than the stock seats that came on the motorcycle. I will change my review to "do not use". This has been an bad experience from start to finish.
4/18/12 The refund has been completed. I will say that with each problem the supplier has been responsive to resolve the issues.
"
"Had a simply amazing experience with this company. Had a issue with some hard to get speed triple parts ,but Dave sourced them for me and I'm heading for Daytona, Great Stuff. Highly recommend them."