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Product & services pricing
4.15/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.15/5
Customer service:
4.08/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
5/5

2021-01-24

Get It Now!

"Great quality and service. Fast shipping too!"

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Verified
5/5

2021-01-18

Thanks

"I am happy with the service "

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Verified
4/5

2021-01-18

Bought shoes

"I ordered 3 pairs of new racquetball shoes in the wrong size. I sent them back and they replaced them in less than a week. "

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Verified
5/5

2021-01-10

Exceptional

"This company is fair to me when I feel like im not being as fair to them. I wouldn’t order from anywhere else on the planet. I care not the pricing or saving 10 dollars here or there. This is the company me and my players use."

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Verified
5/5

2021-01-10

Excellent Customer Service

"We received the wrong size shoes. I called customer service and they were So Quick to help. They had a new pair sent our THAT DAY!!!! I have Never Had that such a Quick and Easy return on Anything I have Ever ordered off the internet...That meant the world to me and I Greatly Appreciate It"

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Verified
5/5

2020-12-29

Great

"Really fast shipping.
A
"

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Verified
5/5

2020-12-25

Good customer service

"Had some trouble with grips they were very helpfull"

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Verified
5/5

2020-12-24

Restring

"Have used for all my Racquetball needs over the years - their restring service is quick and easy and done right every time, follows special instructions - don't trust your restrings to the local sporting goods store."

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Verified
1/5

2020-12-23

Customer service

"I purchased products from racquetball world with the promise that the shipping would be done next day for some states and 2 days for the remaining states. I received an email when the product should have arrived stating the product had to be shipped from a different location. I received partial shipments over the course of 2weeks and called racquetball world to advise them that this wasn’t what they advertised. Racquetball world made it perfectly clear they could careless about what they advertised and what they delivered. "

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Verified
5/5

2020-12-21

Great online resource

"Order came as promised. Will order again. "


Verified
5/5

2020-12-21

Winner

"I received my order within three days and was very happy overall with the experiance and the quality of products received! "

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Verified
5/5

2020-12-16

Customer Service

"I needed to return an item that wasn’t what I thought I was getting. After discussing on the phone with a representative (Lee, I believe) I was able to find a racquetball bag that had what I was looking for. However, in the meantime I read that since I had personalized the first bag that I couldn’t return it. Lee took care of me and said he would work with me since I still wanted to use racquetworld.com and still wanted to get my husband a bag that would be personalized. I really appreciated the flexibility. This is a Christmas gift and even after returning it and reordering it was made right and received in plenty of time before Christmas!"

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Verified
5/5

2020-12-07

Excellent

"Everything went well. Great service. "

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Verified
5/5

2016-11-12

Always a great experience

"Great transaction. Staff always ready to assist with any questions or concerns "

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Verified
5/5

2020-12-06

Very fast and accurate delivery

"The prompt and well tracked delivery made my trip to the delivery point simple and safe during his pandemic. The order was complex enough to be confusing but was perfect. The balls were then redistributed to my friends who also send their thanks."

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