"Bought two racquets and the came as quick right to my door. The first day of use my new ektelon raquet broke...I sent it back and the sent me a new replacement raquet!!! Awesome service and they proved their return policy is awesome! Happy customer! Thank you raquetworld!!!"
"I ordered a racquet that I demo-ed and wasn’t given the $10 credit as promised! Don’t trust this company - the $10 credit is a
scam!
"
"It was painless, been pleased with the racquet purchased"
"easy as could be. quick service fast delivery
"
"excellent. great product, quality and price, plus speedy delivery."
"Ordered some rackets to demo and so did my playing partner. All the demos were used and will be making a buying decision this week."
"Ordered 3 rackets to demo. They came within 2 days. Played with them for 7 days and returned with no issues. "
"They took care of my complaint in a timely manner."
"they reshipped me 3 correct gloves but I had to pay the return shipping charges ..so just OK "
"always have a very positive experience with Racquetworld. That's why I keep going back. Racquet returned in just a couple of days. Thank you"
"Easy order placement, on time delivery no headaches, thank you"
"I ordered shoes from RacquetWorld and they did not fit. Even with their limited return policy they came up with a solution to replace them at no additional shipping cost to me. Great company willing to work with customers!"
"Very happy with the racquet, but thought it would come quicker than it did."
"Best service I have ever experienced. Turnaround time extremely rapid. Price as good or better than local shops. Delivered to my door. "
"Thanks for your help! Your service is appreciated. "
"I've been very happy with my experience at Racquetworld. I have ordered two racquets and a couple of gloves over the past 18 months or so. My newest racquet broke not long after I purchased it, maybe 9 or 10 matches in. I was disappointed in that but that isn't racquetworld's fault, but I was impressed with how RW worked with me to get my warranty replacement to me quickly and easily and how forthcoming they were with information while I waited for the racquet to be shipped from Head. Unfortunately, one of my strings on the warranty snapped after 4 or 5 matches. Again, not RW's fault. RW agreed to replace the strings for me at no charge since I had just gotten my racquet back. I shipped it to them on a Friday and it is already shipped back to me today, Wednesday the following week. So I'm disappointed in the manufacturer of my racquet and my strings, but very very happy with RW and how they've helped correct the issues as quickly and efficiently as possible. "