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Product & services pricing
4.08/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.09/5
Customer service:
3.79/5
Return/Replacement policy:
3.54/5
Featured Review


Verified
5/5

2019-05-03

Quick return

"Sent my racquetball racquet in for restringing. Was completed and mailed back the day after it was received at RacquetWorld. Excellent service. I have used them several times for restringing and am very happy with their service."


Verified
5/5

2019-05-03

Just fine

"The website has expanded and easy to navigate."


Verified
5/5

2019-05-01

Great products

"Professional and fast delivery"


Verified
5/5

2019-04-30

Fast service

"Very fast service when it comes to shipping the order especially restringing racquets, usually within hours to restrung and ship the same day whereas if you give it to Dicks they take 4 to 6 weeks to restrung a racquet. "

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Verified
5/5

2019-04-26

Court grabbers work

"Amen
Court grabbers work really well
"


Verified
5/5

2019-04-26

Experienced as advertised

"Demo shipments were quick. Product oreders were handled expeditiously and any promised discounts were handled efficiently."


Verified
5/5

2019-04-25

Best racquetball shoes

"The RacquetWorld staff was helpful in making my selection of the Head Sonic 2000 shoe. I first ordered a size 11 but they were too tight. The staff was again helpful in deciding to go with a size 11.5. After wearing the shoes around the house for a few days, I was ready to try them on the court. I will say that these shoes provide better traction than any previous shoes I've had. And, even with the extra shipping costs of the return, I consider these shoes a great value."

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Verified
3/5

2019-04-25

Not as I expected?

"I added extra funds for express deliver. It arrived in what would have been ordinary mail - couple days more."


Verified
5/5

2019-04-25

Everything requested was as viewed and was delivered on time. No surprises ...

"Great "


Verified
5/5

2019-04-24

New racquetball experience

"Great advice and excellent demo program. Will purchase new racquetball racquet this week from racquetworld.com."


Verified
5/5

2019-04-23

satisified customer

"Highly recommend site if looking racquet ball gear"


Verified
5/5

2019-04-16

The pro's!

"Needed 2 racquets restrung. Online work order request was a breeze and simple to fill out. Approximately 7 days for turnaround.EXCELLENT!"

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Verified
5/5

2019-04-15

Great people to do business with!

"They helped with my selection and got it to me quicker than I though possible. "

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Verified
5/5

2019-04-14

fast service

"great! keep it up! easy to order and fast on shipping "

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Verified
3/5

2019-04-13

RAQUETBALL STRINGS

"I was satisfied with the website and selection. My only complaint is that the freight charge was too high. $13 for a small, light package was too much."

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Overall product shipping and delivery process

Rep reply posted 2019-04-15
A rep from RacquetWorld.com, RacquetWorld.com, has responded:

“We looked into this order and this order and the customer is correct that they chose the FedEx Ground method which was more expensive. For every order we do offer a shipping saver option for $8.75 which takes 1-2 days more to get there but can save the customer a little money. We apologize to this customer if they might have missed that option and appreciate their order and support”