"Had the best price for the camera I was looking for. They shipped it the same day I ordered it which is pretty good. The only thing I disliked is that they told me I was getting a free tripod and cleaning kit and never received that! Dissapointing but other than that it was pretty good!"
"I was able to quickly order from the web-site and the next day I called to confirm my order and was offered many extras at very reduced prices. Now I won't have to shop around to find the additional supplies I needed and got them for cheaper than the places I was going to visit."
"I found Rainbowtronics.com while searching the internet for a new digital camera. I really liked the way thier site was designed. It's really easy to find all the cameras and I was able to do comparasons between the different models. I actually ended up with a completely different camera that I set out to buy. It was better, came with more options and it was less money. The next morning after I purchased the camera on line I decided to upgrade the shipping so that I could get the camera even sooner. I called thier customer support and talked to a very friendly person who was able to help me. I felt this was very important, especially when you order something online. Overall, Im very pleased with my experience with Rainbowtronics.com and I would buy from them again in the future.
Pat Wilson"
"The service I received from rainbowtronics was very speedy and personal "
"My experience with Rainbowtronics has been extremely negative –frustrating, time-consuming, and expensive. Two months ago I ordered an extra battery along with my camera, with 2 day air delivery. First they sent the wrong battery. I called and arranged an exchange, and I still have NOT received the correct battery, and they still have my money, which they refuse to refund. Several calls to the customer service department have been unsuccessful in resolving the issue. I have had to purchase the battery from another vendor prior to leaving on vacation. The camera I bought was itself well priced, but with the problems with delivery of the correct battery, I have spent way more total on the purchase than I would have going through any of several other vendors. Plus a lot of wasted time. I whole-heartedly recommend AGAINST this vendor."
"called to confirm credit card info and was given good deals on extra things for my camera I purchased prices were way below what u could get it any where else, told me product was available and be sent on time!! over all it was a good experiance and would buy from them again!1"
"I was called directly to confirm order / payment (credit card). Customer service rep was very nice. He gave me several offers for additional accessories and shipping. ~Overall a good experience"
"Shopping experience was good but the sales man was a little pushier than I would normally expect. He did not review the order with me as I would normally expect. I had to ask for that. And I also did not get an email confirmation of the order. But the price was really competitive and there were some extras thrown in with the camera order. I would recommend this site to a friend."
"The price was quite good. The website navigation and ease of ordering was there. The customer service department is very busy and had long holds.
The sales people however jumped in and resolved my issue. No games and very straightforward. No pressure selling techniques like other companies.
I would recommend them to my friends and will definitely stop by for future purchases. These guys are genuine
"
"***DO NOT BUY ANYTHING FROM RAINBOWTRONICS, EVER!!!!***
Rainbowtronics is the WORST company I have ever dealt with. Their salespeople are rude and pushy, their methods are shady, and their products are misrepresented on their website. I ordered a camera, was repeatedly hassled on the phone about buying useless extras and warranties, and was given an extremely annoying run-around when I wanted to remove one of these 'upsold' items from the order.
In addition, the camera I eventually received was (a) in an opened and slightly damaged box, (b) missing the installation CD's it's supposed to come with, and (c) the Japanese version, with all the labels in Japanese, for some reason!
Their so-called "rebates" are in fact rebates for store credit, something they won't tell you until you have purchased an item expecting cash back. This is false advertising.
Lastly, it is clear to me that Rainbowtronics fills up these online review sites with false positive reviews that they themselves write to make them look better. Read for yourself some of the "positive reviews" posted by them on this and other sites, and you will see that they all sound very similar, and are clearly written by the same people. This is a very dishonest and illegal practice.
***DO NOT BUY ANYTHING FROM RAINBOWTRONICS, EVER!!!!***"
"Item was best price on web. Deliveyr was 0n-time as promised. Received in perfect condition. Customer service was good."
"DEFINITELY AVOID THIS STORE! When they call you to verify your credit card, they are really calling to upsell you (they are quite pushy and they did succeed). Immediately after the phone call, I realized that I had been scammed and called back to cancel the order. They kept asking why. I insisted they cancel the order and then I was put on infinite phone hold. I sent them emails to cancel the order and contacted them via the "Contact us" input. Several hours later I received an email saying my order was shipped. I was told that I was going to receive camera batteries with a "10 hour" life (whatever that means) but my order says "4 hours". Those stupid logos next to "Are we certified?" mean nothing; they don't in anyway indicate the quality of service. Most of the glowing feedbacks here are stuffed by the company. Fortunately, I have the time to fight them and I will. If you don't have time, spend a bit more money and buy from someone reputable. If you can somehow manage to cancel your order before anything is shipped, they will charge you 7%. MAKE SURE YOU READ THE RETURN POLICIES CAREFULLY. ESPECIALLY THE EXTENDED WARRANTY; IT CANNOT BE RETURNED UNDER ANY CIRCUMSTANCES."
"Website states "Call in your order to receive a free cleaning kit and table top tripod." I did only to be bombarded with sales pitches for additional items especially the extended warranty. I did purchase an additional battery but declined the other offers. I received my item in a timely fashion but did not receive the cleaning kit or table top tripod. I've called on Thurs, Fri, Sat & Sunday (not a holiday weekend) only to get a recorded message that I have called outside of regular business hours, please call again later. The packing materials included a correspondence that says that if I complete this review I can receive my choice of FREE 1) case, 2) cleaning kit, 3) table top tripod, 4) year’s supply of screen protectors, 5) memory card wallet. I am completed the review and will wait to see if I receive my item."
"Great low prices. Have to confirm order over phone so not as smooth as other sites but would definitely order from this store again due to the low prices."
"I went with this store vs. CCI camera city because of all the positive feedback for Rainbowtronics vs. CCI camera city. CCI camera was more then $50 less, but I didn't want a problem. I ordered the camera Friday night. Monday morning I received an email stating to call them because they needed more info with my credit card. I called all day Monday but they were closed all day. I got through Tues, but was on hold for a long time so I hung up. I tried back Tues again and got through. Sam asked for my credit card number on the back of the card. Then the there was a soft sales pitch for different accesories. I declinded them all. Then today, Friday, 7 days after my purchase I received my camera, which looks in perfect condition. My shipping charge was for 7 days so that worked out. The only complaint is that I had to call them to get a mini sales pitch, which took several attempts."