"Price on the Samsung TV was the best I could find anywhere. The shipping department had a glitch and left the box on the dock for a couple days while I called around to find it, including BBSS, still on the dock with a torn off shipping label. Finally insisted they check their facilities, then Eric got involved and expedited the shipment and received the shipment within a day of the original delivery date. Decent save."
"I purchased a Samsung 55" 8000F series LED TV in July. I picked it up without any issues. They seem honest and cooperative even helping me carry it to the truck. The TV was new with all the accessories. I give them a 9.5 out of a 10 scale. Thank you!!!!"
"Excellent customer service at bigboxsuperstore! Great Seller, item came brand new SEALED as described. The item even arrived a day earlier than was told. Thank you! Will definitely do business again."
"I bought a 60" LED TV from big box and was delivered on time, great price is what drew me in , anyway the box was damaged and I refused the order and sent it back, Eric the supervisor said no problem and offered to send out a replacement but I chose a refund and Eric said ok and I received one in a very timely matter. Class operation and would buy again in the future.WV"
"Had a very good price so i tried them and glad i did.Thanks"
"Big box super store does not keep promise. Eric the store manager contacted me last month and said he will send out the HDMI cable with credit my account for $69.99, he did credit my account for this amount but I did not receive the cable for over 2 weeks."
"Very good service and very nice customer care."
"the prices at big box superstore were what drew me in, but the way they take care if their customers has made me a returning buyer. my TV got to me on time with every accessory I needed and they gave me a 2 year warantee as well. very satisfied."
"I ordered a 55 inch Samsung TV that the customer service representative recommend, and I'm glad that he did because this tv suits my room perfectly! Beautiful picture and had the right inputs that I needed for my home theater system. I'm very happy happy with BigBoxSuperstore."