"I LOVE Redimat!! I should have switched YEARS ago! Redimat is better in every way. The cuts are very crisp and straight, the backer boards are exactly the right size, the customer service is perfect, and the website is easy to use. AND, I don't have to wait for the mats to be shipped from Timbuktu. They get here in a few days!"
"Great "
"Not happy with shipping costs, too high."
"prices are decent but the order form has issues, the form was not smart enough to transfer state ID when you clicked on the button that says same as shipping address, annoying!!!!!!!"
"Excellent product. Nothing better! "
"Courteous staff, fast delivery, great pricing and complete line of artist needs."
"it made me go back 3 times to review the zip because i checked the longer one, this almost made me leave. If it hadn't gone through the last time I would have quit.... now when I tried to leave this site you're harassing me that I gave you poor feedback?? What the heck???? do you want a better service on checking out or not??"
"Good, but server has issues."
"Great product! I called in before my first order. Person on phone was helpful. I will continue to order mat boards from redimat! "
"Found what I was looking. Web site simple, no frills, very easy to navigate. Will return."
"Redimat has some things that I couldn't find anywhere else and at a fair price. The website was easy to use. "
"I looked for the best way to display my photographs for my first craft/art show. Since I'm presenting my photography for the first time, publicly, I want to come across very professional. I think your product is going to meet this need!"
"The selection of mats appears very good with good prices. I do not like to give a review on products until we have used them, then we will review products. With that in mind this review will only cover our ordering experience"
"The pricing on the products seemed very reasonable; shipping, however, seemed extremely high, with no alternative options. (ie: no "express rate" -vs- longer delivery time) Broken down over the number of photo orders I'll be able to fill with the products, it was still cheaper to go this route than to buy the items retail."
“Hi Kathy,
Your order will be shipping out today by UPS ground, our standard shipping method.
In looking at the details of your order the large quantity of foam board is what pushed the shipping cost up quite a bit simply because it is very bulky and increased the size and number of the boxes needed to ship it across the country. Without the foam boards in your order the shipping would have been about 60% less.
Sincerely,
Ed Estes”
"The cost of shipping seems extremely high compared to any online retailer or wholesaler I've bought from in the past few years. It makes what seems like low prices end up being quite high if you're not purchasing a large quantity."
"The prices and quality of the matts are great, but shipping ...wow!"
“Hi Kathryn,
We are able to keep our product prices extremely competitive and maintain the highest quality standards. While we work hard to keep shipping costs as low as possible with the boxes need to safely ship to almost anywhere undamaged, due to the delicate nature of mat board and potential large sizes such as what you have on your order, shipping will be higher than normal.
Sincerely,
Ed Estes”
A rep from Redimat.com, redimat, has responded:
“There must have been some temporary glitch or some browser issue as the order form is working fine and transferring all the correct information including the state.”