"I LOVE Redimat!! I should have switched YEARS ago! Redimat is better in every way. The cuts are very crisp and straight, the backer boards are exactly the right size, the customer service is perfect, and the website is easy to use. AND, I don't have to wait for the mats to be shipped from Timbuktu. They get here in a few days!"
"For whatever reason, the corners of our very large 32x40" mat was damaged in transit. All that was required was a quick email to customer service, and it was reshipped the next day. I couldn't have asked for a better experience, and I will keep coming back for all of my matting needs."
"Happy to be a returning customer"
"They have a very detailed list of materials on their web site. You can also use customer service to place a duplicate of a previous order"
"Mat colors can enhance or destroy ambiance of paintings. I like to have an inventory and repertoire of sizes and colors to choose from when it's time to frame a piece. Redimat makes that possible....great selection and prices .
I've just placed my third order. I wish I could have had samples of colors before I placed my previous orders. I ordered some that I don't like at all. Hopefully, third time is the charm."
"Shipping is very expensive"
"Smooth and easy website, very convenient redipaks for all my needs "
"With so many other options to shop for photo supplies and such...like Amazon etc. I find your shipping costs over the top. The only reason I purchase from you is that I have a client that insists on "Antique" white for anything she purchases from me. I have to pass the cost on to her, otherwise there is very little profit for me in an already squeezed profitability market. Please consider how you ship in order to bring down costs, or run some kind of sale to off set shipping. Thanks."
"When I received my matts the first time some of them had printing on the front of them which made them unable to use so I lost some of my matts. A couple of them had creases in them as well."
“Hi,
If you have not contacted us yet about the bad mats in your order, please give us a call. When ever there is anything wrong with an order we will correct it.
Sincerely,
Ed Estes
877-883-1011”
"I love your products! Shopping with you is just a great experience."
"Quality product, great price."
"quick and easy...I was prepared and you offered the right dimensions. two thumbs up"
"I had a number of odd shaped posters and was able to order custom matting very easily. I called customer service about a speciality request ( a double holed mat for a picture with a separate autograph) and they said i can add that to my order over the phone. THis site/company is going to make me go hunt down more art !!"
"Good selection, I wish there were show packs of 10 or 15 and that there wasn't a $50 minimum but I understand why it's there."
"I ordered in the past and was very satisfied. However, I found your website cumbersome. "
"Thank you for good quality products and for making it easy to buy on line. "
A rep from Redimat.com, redimat, has responded:
“Hi Susan,
If you ever need to see any colors before ordering just let us know and we will send a sample out to you.
Sincerely,
Ed Estes”