"I LOVE Redimat!! I should have switched YEARS ago! Redimat is better in every way. The cuts are very crisp and straight, the backer boards are exactly the right size, the customer service is perfect, and the website is easy to use. AND, I don't have to wait for the mats to be shipped from Timbuktu. They get here in a few days!"
"I was about to buy $300 worth of mat cutter plus boards and backers, tape and poly bags . . . when I discovered I can get these guys to do all of that tedious cutting for me for! I found the site easy to use - instructions for measuring were good. (And I'd always opt for a video demonstration on how to measure for a product -- hint hine). Thank you!"
"first time ordering will let you know "
"Maneuvering through the website of Redimat.com was very easy, and their prices are VERY competitive. I'll definitely be back!"
"It's absolutely ridiculous that the custom size $10 surcharges do not count toward your minimum purchase amount!! Also, your shipping charges are astronomical compared to other websites. If it weren't for your variety of matting colors, I would've purchased elsewhere for half the shipping cost!"
"second time shopping here, enjoyed the first shipment, ready to try some more. "
"Sometimes the smallest detail can be missed when looking for the info online but they have never failed me when I've called for clarification."
"I wanted an option to mounting prints other than the age old framing way. I purchased mats and rigid backer board which will allow me to lean the prints on a shelf. The combinations were abundant. Shipping could be less however!"
"It's super easy to navigate the site. The only challenge I have is I'm evaluating different mats and colors and there isn't a way to tell which one is which when they arrive. So, I'm still having to guess a bit that I'm picking the one I like best. A mat sample set would be a huge help.
"
"This is my second order. The first was quick, painless and the materials were high quality. "
"Though I really like your products, the shipping is becoming a bit costly."
"Great color selection of mats and sizes. Easy to navigate web site. Found everything I needed in one place. Completely hassle free."
"Wide variety of products to choose from and very reasonable pricing. The only reason I didn't give 5 stars on price was because of the $60 shipping price."
"Great and fast services great prices!"
"Quick, intelligent service & quality products. "
"The website is well laid out with easy to find navigation."
A rep from Redimat.com, redimat, has responded:
“Hi, Thank you for your second order with us. I see that one of your custom mats sizes is quite large. A mat of that size does require a much larger box than any of your other mats do in order to ship it undamaged across the country from California to you on the East coast. Shipping would be much lower for your order if it was not for the requirements of this single mat.”