"I LOVE Redimat!! I should have switched YEARS ago! Redimat is better in every way. The cuts are very crisp and straight, the backer boards are exactly the right size, the customer service is perfect, and the website is easy to use. AND, I don't have to wait for the mats to be shipped from Timbuktu. They get here in a few days!"
"Not a great experience. Loved the selection of mat size and color, but the shipping cost is high and learning late in the checkout process that there is a minimum of $50 was an issue. I wound up ordering mats I don't need to reach the minimum. Had I known that up front I wouldn't have wasted my time on your site. But I am up against a one woman show and I need the mats. I'll seek another vendor next time. $20 shipping with a $50 minimum order is a little over the top. "
"I was trying to find mat boards for my business for the first time at an online site. Every one I went to had such high prices (before the shipping was even added in!), and it was EXTREMELY difficult to find the type of mats I wanted. I had to back out and go to the next likely site at least four times before finding Redimat.com.
I could tell immediately that it was easy to find the level of quality mat I wanted and then the color chart was right there! After just a few minutes of looking over the page I could tell that this was a site that was easy to shop on. Then, with trepidation in my heart, I saw what reasonable prices they had and was THRILLED!!
If you want a site with really great color choices, several different levels of mat quality, very reasonable prices and affordable shipping - don't look any further. Start and stop your shopping at this site is my advice! "
“Thank you very much for your comments. We take great pride in taking care of our customers and offering the best service and products. Your order is scheduled to ship out today as well.
Sincerely,
Ed Estes”
"So far, so good. Will update when the order arrives."
"I had a great experience ordering from RediMat! I'm getting ready to sell my photography at a farmers market and this company had everything I needed to get my photos ready for sale. I hope the redikits are amazing!"
"Always satisfied with service and product. Very quick delivery of order every time."
"I love Redimat's products, but the shipping costs are nothing short of insane. Today I placed a $100.00 order, which is actually $130.00 after shipping (I actually tried to place a $49 order, but the website prompted me that the mininum purchase was $50.00)--even so, the shipping on the $49 order would have been $20.00.
It seems RediMat would somehow offer reasonable shipping prices (take a page from Amazon or Overstock)."
“Hi,
Thank you for your comments. We are constantly working to offer the best products and services at the lowest possible prices.”
"Last year I made a mistake in more order and was satisfied with the resolution of the problem."
"This was my first experience ordering from Redimat and the telephone help, Ed, walked me through with a lot of patience. He was extremely helpful! "
"They have a good selection of products at a fair price."
"Love how the site is easy to navigate and all the mat colors available."
"The website categories make it easy to find products and the prices are extremely reasonable."
“Thank you for your comment. We are always looking to improve the buying experiense”
"easy and fast as usual, we use these frames for our Visually Impaired and blind babies 0-3"
"most landscape photographers shoot in 3x2 ration and the kits don't come in 6x9 for portable portfolios. The cost is outrageous buying the mats, backs, and bags separate"
“Thank you for your comment.
We offer our kits in a wide selection of the most popular of sizes including 3/2 aspect ratio. When buying in bulk the savings can be even lower and provide the widest selection available.”
"Have been ordering from Redimat for many years and happy with their product and prices. "
“Thank you for your comment. We work hard to create the best products at the best prices for our customers.”
"Easy to use website and they ship right away. Good quality and a good price."
A rep from Redimat.com, redimat, has responded:
“Dear Carol,
Thank you for your feedback. As a bulk wholesale company we maintain a minimum for orders in order to keep our product prices as low as possible to best serve our customers. Unfortunately the cost of shipping can seem high, especially shipping from California to the East coast but we make every effort to reduce those cost by using a variety of shipping materials while still protecting the product so they arrive undamaged to you.”