"I LOVE Redimat!! I should have switched YEARS ago! Redimat is better in every way. The cuts are very crisp and straight, the backer boards are exactly the right size, the customer service is perfect, and the website is easy to use. AND, I don't have to wait for the mats to be shipped from Timbuktu. They get here in a few days!"
"Everything came when it was supposed to, well packaged and exactly as I'd hoped it would be. "
"We always appreciate the quick and accurate service of Redimat. "
"Arrived in perfect shape - as always. Thanks much."
"Redimat.com is the most convenient, affordable, and prompt business I work with! There quality is great, and products are exactly what you expect from their website descriptions. I have no complaints! "
"I LOVE Redimat!! I should have switched YEARS ago! Redimat is better in every way. The cuts are very crisp and straight, the backer boards are exactly the right size, the customer service is perfect, and the website is easy to use. AND, I don't have to wait for the mats to be shipped from Timbuktu. They get here in a few days!"
"Excellent service. The website is complete in every way down to color, size, quantity, and price. I definitely will be using their service again."
"Excellent customer service. Received samples very quickly and the order was received rapidly as well. Quality and pricing are very good. We would order from Redimat again."
"The order was filled and shipped very quickly. Redimat has been a very reliable source for us for many years."
"Just as with previous orders and shipments, Redimat performs quickly and completely. I recommend them to my colleagues who mention to me that they are planning to mat and frame their works."
"Product mostly of good quality, but boards cut roughly on one side, creating extra work. Shipping slowish; never provide any tracking; but worst of all, shipping is horrendously high. At least double, actual shippers contract cost."
"It was hard to find the product I wanted, blank rag board mats."
"Good quality. Well packed. Met promised shipping date.
Website needs a little work to add different quantities.Also tax and shipping calculation doesn't work very well.
If our test works, we will be ordered hundreds of mats from you.
Renee"
“Thank you for your feedback. We are working hard to improve the buying experience online and have some major changes coming in the near future for the website to best serve our customers.”
"I like your prices but, your shipping fees are sometimes large. I understand that the order is being mailed from a farther mailing zone. I Just wish you were closer.
"
“Thank your order. We are always working to keep our product prices the best in the industry without sacrificing quality of product and service to our customers and work hard to control shipping costs without impacting the safety of the product no matter how far away we ship it.”
"They do a great job with quick delivery. I continue to work with them due to this. If they don't I simply take my business elaewhere."
“Thank you for your business. The quality of our products and customer service is our highest priority.
Sincerely,
Ed Estes”
"I've ordered from this company several times and never had a problem. My order is always correct and delivered promptly, as promised. I'm a longtime customer for sure!"
A rep from Redimat.com, redimat, has responded:
“Dear Martha,
I see that your order shipped out in one day of being received. Your ship to location is five business days from us going ground. When your order was shipped a tracking number is emailed out but these emails through UPS sometimes end up in spam folders and overlooked. At the first of the year UPS and FedEx changed to dimensional weight for calculating shipping cost. The cost of your shipment is what UPS charges for the size of the box needed to safely ship your order across the country.”