"Great! I got my package on time and everything was their and best prices!"
"I’ve heard a little bit about Redline360 in the forums but had never bought from them . I was looking for an exhaust for my car and I had reached out to them via email a few times to confirm availability. I did find one I like and decided to order. From the beginning they’ve been super helpful and communicative . I even accidentally selected the wrong part by accident (for the coupe version of my car) and they were nice enough to swap my order and send me the correct one . Great prices and they are located in SoCal so it’s always a plus . I plan to do business with them in the future and if your considering it , this is your sign!"
"I got the Spec-D lights and had issues. I contacted customer service and they stuck with me through the whole ordeal and got me taken care of more than I could’ve asked for in the end. Prompt and polite responses, unwillingness to give up! I give a huge shout out to Gem for her exemplary customer service!!!"
"I unfortunately made an oopsie on my order and put the wrong shipping adress. The support team and the person who helped me, Toni, has been nothing but great help these past few days. They give me frequent updates and respond within a timely matter. Thank you guys so much again!"
"I found a set of coil-overs for my build on Redline360, but I wanted to know the specs for how much I was able to drop my build and what the spring rates were. They were very quick in emailing me back saying that they got my question and will get me an answer back shortly. On the same day they gave me my spring rates. This was on a Friday, come Monday (Memorial Day), they told me they were reaching out to their technicians about the drop limit. Early Tuesday morning they couldn't get an answer from their technical team, so they continued on the hunt for my answer by extending their search to their warehouse. That evening after their working hours I received an email of the drop rate. Overall I can tell you the people that work here are extremely good at communicating, and wont stop at finding the answer to your question. Also their emails are professional but have a slight tint of personalism in them, giving me a warm fuzzy feeling I'll get an answer sometime soon, and making me feel like I'm a person and not just "some customer". I will definitely be recommending Redline360 to my fellow car friends."
"I’ll start with saying that FedEx has a habit of losing packages at my apartment complex. When my package was nowhere to be found after being marked as delivered, I was really upset knowing that I’d have to go through the rigorous process of claiming a lost package. I’m super thankful because Redline360 took care of the entire process for me with minimal effort from my end. Even had the part overnighted as soon as they got the confirmation from FedEx!"
"I've worked with Redline for most of the parts on my build and every time I get great customer service. Their pricing is the same if not cheaper than anywhere else and well worth the money. "
"Ordered new tail lights and had them installed and they made my cargo lights no longer work. Also hyper flash. When I tried to get a fix they only email. It’s been 3 weeks now and nothing. Won’t give my money back nor send me anything new. The worst ever and they don’t sell things cheap "
"I was looking for a set of springs for my friend's graduation gift and emailed 5 different companies that said they had them in stock. Redline360 was able to price match a lower price I found with no issues. I purchased through redline because their customer service was able to reply to my emails right away. The bonus of all this was that I placed my order roughly around 1 pm PST and they were able to ship the same day and I got the packed the next day! less than 24 hours after I got my package. Do not hesitate to do business with redline360. This isn't the first time I made a purchase through them and it will not be my last. "
"I ordered a set of mirrors for my 99 F250 and when they arrived they appeared to be in top notch shape. Unfortunately once installed I noticed severe vibration in the glass even at an idle. I reached out to the customer service team at Redline360 and they immediately began working to remedy the situation. It was determined that I had a received a defective set of mirrors. But the team at Redline worked very diligently to rectify my situation. They were able to replace my defective units with 1 business day. I am very pleased with the service I received and will undoubtedly be returning for any other parts my old truck needs.
Thank you Redline360!"
"I ordered tail lights for my 86 and got headlights for an unknown vehicle. I emailed redline right away with photos and Gem in their customer service team helped me for an entire week trying to get it all straightened out. Gem gets 5/5 stars. Redline get 3/5 because they messed up so bad. I don’t know how that kind of mistake happens, but they’re lucky they have folks like Gem in their customer service department because I wouldn’t continue buying from them otherwise. "
"Well ordered a matte black grill for my truck received chrome. Paid 230 for it. Contacted customer service. They wanted me to return it. And they would give me $40. That didn't cover what I paid in shipping "
"Never have any issues ordering through redline, they have some of the best prices in comparison to other racing sites and the shipping is reliable, Very happy with my purchases from them."
"I ordered a steering wheel from Redline360, and it got to me in just one day. I ordered a bunch of different parts to install my wheel from various different sites, all at the same time, and I ended up with my wheel a full week early. I will 100% use Redline360 again in the near future. "
"Sad that you have a part on back order for 6 weeks, when they advertise in stock, only to find the price raised $200.00. I didn't get my order, only BS, so I cancelled it. Customer service just keep on lying. I will never do Business with this company again."