"easy to find part, exactly what I wanted"
"A pleasure to business with. Ordered one day and 2 days later was on the door step. Reese quick install brackets where a breeze to install no frame drilling required. The only problem I had and was not reesehitches (shipper) fault was the bracket package was missing the hardware, I sent an e-mail to reesehaitches and 2 days later had it with an apology. Now that's service.
Keep up the great service"
"Met all my expectations.
Good price, fast delivery."
"I talked to customer service multiple times and we're always VERY nice!!"
"Great internet reviews, product arrived early. "
"Easy to order and delivery was fast"
"Speedy shipping, product exactly as advertised. "
"You should provide the 1/2” Allen wrench with the hitch. Retail stores do not carry Allen wrenches over 3/8”"
"Reesehitches preformed as promised. The box arrived ripped and I was worried that the trailer light kit may have been lost. It was securely attached to the hitch. Seen same bad package handling with UPS with other vendors as well. I would have paid to use FedEx. I think UPS must hire former disgruntled airline baggage handlers. "
"Ordered Fri AM. Tried all weekend to trac, no result. Called Mon AM to see what was going on... service so fast that the updates were not posted yet. According to the representative the package was just delivered. I went to the mail box and there it was. That’s what I call warp speed service, thanks Reesehitches. "
"Have not tried the hitch yet. However, looks sturdy and we'll made. Ordering was a breeze and delivery was timely."
"Receiver hitch was perfect fit as shown on the website instructions. No problem and now my 97 GMC 1500 is working more to pull other trailers. Thank you
Shipping was awesome as well."
"Found the hitch on line and bought it it was exactly as advertised. Very easy to install no special tools or drilling. "
"When I ordered the product, it was not mentioned it was on backorder. However, I did receive a call from a representative who informed me of the backorder and shipment delay, 10 -12 days. Just would have been nice to know that when I placed the order..."
"Got my hitch the next day061"
A rep from Reesehitches, reese-hitches, has responded:
“We are very sorry for the problems with your order. Our website will say something is 'in stock' if there is one or more ready to ship. Your order quantity exceeded our current stock and caused the backorder, so we let you know the situation. As you know, after discussing the situation with our customer service rep, you chose to have us cancel the order.
The Customer Service Team”