ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-02-26

GOOD SERVICE

"ON TIME AND CORRECT ORDER"


Verified
5/5

2018-02-24

Found the particular hitch and pintle/ball combination I needed, and received quick and accurate help from their customer service center

"I was looking for a very particular 10,000 pintle/ball hitch that was adjustable in height and detachable with 2 pins. After searching many sites on the internet, I was able to quickly find the combination that I needed with ReeseHitches. Then, when it was tine to find "like keyed" locks so that I can jointly and easily lock the hitch and the detachable pintle/ball, I called their support center and their representative in a matter of seconds told me the exact part number that matched with my hitch components. A few days later, I was towing my trailer with success! Definitely will go back to ReeseHitches again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2018-02-14

the tailgate

"ok fit had to make parts and supply different bolts... also need to make some rubber bumpers to reduce the rattle lose fitting almost too small.. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-02-21

Great hitch

"Fair price and fast delivery"


Verified
2/5

2018-02-21

Not very happy

"Received my new hitch via UPS. Upon inspection, key pieces where junk. After calling Reese direct, I have to wait to install my hitch system. What came to me is junk. Will wait to see what is the updated parts. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2018-02-22
A rep from Reesehitches, reese-hitches, has responded:

“We are sorry that you are unhappy with your order. We do not have a record of you calling us, so if you called the manufacturer and they were not able to help you, please let us know if we can help.

The Customer Service Team”


Verified
5/5

2018-02-21

Happy Hitch

"Fast delivery time. My tow bar hitch came with all the nuts and bolts. Perfect fit and easy installation. Great quality. Excellent rating from me."


Verified
5/5

2018-02-14

Exceptional

"I received the hitch in record time,and it was very easy to install. Over all I’m very satisfied and would highly recommend rigid products."


Verified
5/5

2018-02-09

Just what I needed

"Ordered a fifth wheel lock pin to prevent my $800 hitch from being removed from the base rails. I had been looking all over for a lock of this type. Ordered it and got it very quick"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-01-30

All good with purchase

"Ordered marker lamps and 5th wheel hitch cover, ALL good here. thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2018-01-29

A1 service and product !

"Fast Delivery and great adjustable hitch ! I am a 66 year old woman and was able to put this on myself."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Pricing of products and services

Verified
3/5

2018-02-02

new hitch head

"so far everything looks good & well made, do to the weather ( cold & snowing unable to install ) check back with me in overall service & shipping & payment went without a hitch the box was damaged but contents ok & all parts where there "


Verified
5/5

2018-02-01

Easy Easy Easy Transaction

"Cross referencing what I needed was easy. No issues, very convenient"


Verified
3/5

2018-02-01

Paint came chipping off.

"1st of all the Hitch fits without a problem. However it looks like its been returned and re packaged and shipped out. That's fine but I would like to know that this hitch is not pristine and maybe a little bit of discount would be good."


Verified
5/5

2018-01-31

Good service

"I bought an E2 Trunnion hitch. It was delivered exactly as promised.
Haven't installed it yet so nothing to say about the hitch.
"


Verified
5/5

2018-01-26

"Excellent service fast shipping "