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0.00/5

Verified
5/5

2015-09-12

"It came on the day I was told!"


Verified
1/5

2015-09-12

"Got the survey but didn't get the hitch yet"


Rep reply posted 2015-09-16
A rep from Reesehitches, reese-hitches, has responded:

“Thank you for the response.

There is an issue with your payment information and we have been trying to contact you to get this resolved. Please call us so we can get your order shipped.

The Customer Service Team”


Verified
5/5

2015-09-10

"Most of my vehicles have been used and came with reese hitches. Of the two cars that didn't, I purchased.
This is the first one I bought brand new and I was greatly surprised how quickly it arrived. Ordered it on 9/2/15 and it arrived approximately 4 days later. As of right now still trying to find a mechanic to install it for me.
"

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Verified
4/5

2015-09-09

"Quick & correct....pleased with item & service"


Verified
5/5

2015-09-08

"The hitch was delivered as quoted. I was pleased with the ease of installation in wiring and the hitch itself.
Thanks
"


Verified
5/5

2015-09-08

"We received the hitch on the day that was scheduled. Thanks so much for being prompt."


Verified
5/5

2015-09-07

"very fast shipping - mounted it today with a few problems getting it to fit, but we got there.
super heavy duty base plate. blue ox 2 157.
"


Verified
2/5

2015-09-06

"these were to be order specific.. I followed the order procedures, double checked part numbers... all said they were the right product... and WRONG. Ended up MAKING them fit... drilling.. welding... NOW they fit. NOT very happy. "


Rep reply posted 2015-09-09
A rep from Reesehitches, reese-hitches, has responded:

“Thank you for the order, we are sorry that you had trouble with the products you ordered.

We always encourage customers to call us with any questions or concerns about the products we sell. Our product specialists can often help avoid this kind of frustrations. We always discourage modifying towing products because once they have been modified, the manufacturers will not warranty them and there could be a safety issue with the modified part.

Please let us know if there is anything we can do to help with this.

The Customer Service Team”


Verified
5/5

2015-09-03

"Web site was very easy to navigate. Price was very reasonable delivery was very quick "


Verified
5/5

2015-09-02

"items were exatly as described. Delivery was fast."


Verified
5/5

2015-09-02

"Installed in 20 min's. Every thing lined-up great,,,,
Got here sooner than I expected. Web site was easy to use !
5 stars to all of the people envolved with my order....
Got the bikes on the bike rack, we're heading out for a
ride. Thanks again for a wonderful product and super
sevice.. Ken
"


Verified
5/5

2015-08-29

"Free shipping was great. Thanks"


Verified
1/5

2015-08-28

"This hitch I ordered did arrive on time.
But when I tried to install it the Tommy gate was hitting it and it had to be cut down 1/4 on an inch to fit. This was supposed to be an exact fit for the 02 Silverado shortbed with a Tommy gate installed. So we had to modify it as I said . Very dissatisfied
"

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Rep reply posted 2015-08-31
A rep from Reesehitches, reese-hitches, has responded:

“Thank you for your order and your comment.

This product is designed to fit the truck as it was delivered from the factory. There is no way that we can know how to fit the hitch around other aftermarket accessories, especially other accessories around the rear of the truck.

We always encourage customer's to call us if there is any question about whether or not a hitch will fit a specific vehicle. We are happy to discuss fit before or after a sale.

Also, we always discourage modifying any hitch. Once the hitch is modified, we can no longer guarantee its performance or safety.

The Customer Service Team”


Verified
5/5

2015-08-27

"My purchase arrived quickly "


Verified
5/5

2015-08-26

"Quick delivery. Good fit."