"I ordered a reconditioned hp4000 from them. Received a confirmation for $119, no shipping or tax charges. Three days later, I get a phone call wanting me to call them, so I do. They say they "don't have a valid e-mail address" for me, although they responded to the correct e-mail when they sent the receipt. The guy proceeds to try and up-sell me for another $50. Then he wants to charge me $35 shipping. Then tells me the next "free shipping pickup" is not for another 15 days, and I will have it ten days after that. I canceled the order. Don't do business with RefurbExperts."

"Ordered two printers- a refurbished HP Laserjet 4100n as well as a 4050n. Received the well packed printers timely but upon opening the 4100n I noticed that a roller was detached. I contacted the company immediately and Patrick told me someone would contact me later than day. A couple of hours later, Mike Taylor called and was really super nice. I explained the situation and he sent me another printer out that I received a couple of days later- it included a return label for the other printer as well. He checked back with me to make sure the replacement printer was acceptable. It was and we are very happy with both printers. In my opinion, we received outstanding service for a great price. The company stands behind their sales and does so in a timely manner. I would definitely do business with again. "

"Purchased 2 HP Laserjet 4050 printers. 1 was perfectly great and the other we couldn't have had more problems with... ended up sending it back and getting replacement which also caused us some grief that eventually worked out. Price great, print quality awesome, service was slow but resilient. I would definately recommend to others but be patient with difficulties."

"BOUGHT A PRINTER DEC 2010..STORED FOR SPARE AND NEEDED
APRIL 2011...PROBLEMS DEVELOPED 2ND DAY OUT OF BOX...
CALLED ISSAC, HIS FIRST COMMENT WAS,"LET US SEE WHAT WE CAN DO FOR YOU". ISSAC TOOK CARE OF THIS REDNECK AND I
BOUGHT ANOTHER PRINTER ON THE SPOT...ISSAC WILL BE MY
EXAMPLE OF WHAT PEOPLE TO PEOPLE SERVICE MEANS IN THE
FUTURE.....I WILL ALWAYS CALL THIS FIRM FIRST FOR PRINTER
NEEDS."

"Bought a HP LJ 2430 refurb from them. Had a issue with the fuser. Worked with Kevin, he bent over backwards to resolve are issue. Would be happy to do business with him again. Thanks again."

"I ordered a HP4100N laserjet with 1 extra paper tray to be shipped to CANADA, works out just great - printer is very clean. The 2 fellows Kevin and Issac I talked with are very helpful."

"I ordered the HP LaserJet 2430TN Reconditioned Laser Printer. Delighted with Kenny, very helpful and knowledgeable. He knows his stuff and advised me well. Extremely happy with purchase."

"Great pricing and fast delivery! Would recommend them to others and would definately buy from them again in the future."