"RefurbUPS provided a working, useful UPS within two days of ordering it. I got more than my money's worth."

"Have had good experience with this company's refurbished products in the past, but haven't had to deal with CS until now. One of the units we purchased (APC Back-UPS ES 725) failed after less than a month. They asked for the serial number off of the unit, and then claimed that it didn't match their records and that they therefore couldn't refund us. We happened to buy two of the same unit, so I provided them with both serial numbers. They claimed that both serial numbers do not match!

Don't believe their return policy, they'll just claim they didn't sell you the unit if it fails."

"The battery I needed at the perfect price. Shipped very fast. Would shop again."

"I have ordered from refurbups.com many times. I am very pleased with the prices, reasonable shipping costs, speed of delivery, the packaging and the quality of the product that I get from them. Highly recommended."

"The website was easy to use, located the batteries I needed quickly, placed the order online, rec'd the batteries two days later no problems. Very pleased with the overall service and you can't beat the prices."

"Great communication about order status & shipping & tracking info. Order was very very prompt. Packaged well, was as described. The service very much exceeded my expectation. Very satisfied customer here will definately purchase from again. The price of my Item was absolutely the best I could find. Along with that the shipping cost were unexpectedly low & very fairly priced.

Thank You RefurbUPS.com

Roger G, Ayala
La Mirada, CA."

"Selecting your company at ramdom on my computer lucked out for me. I got my battery for 19.99 plus shipping and it was delivered on time with great service. I also emailed for info on shipping and was quickly answered. Using you saved me $25.00 minimum plus the paperwork included made me a personal "technician" on my computer. Thank you so much. I will tell others."

"Purchased replacement battery for a UPS.
Batteries were shipped promptly and work fine."

"The website was easy to navigate, the information provided was clear, and ordering was quick and secure. The product arrived in good condition, safely packaged, and very soon after the order was entered."

"Site was well organized and easy to use. Checkout was easy but requires account. Batteries were shipped and arrived timely. Would defiantly use them again."

"This was my first order with RefurbUPS and won't be my last. This vendor has excellent communication throughout the order process, and my order was shipped within hours of placing it. The shipment packaging was solid, the instructions were good, and the product is excellent. Great prices, as well. Before you go and pay more than double for replacement UPS batteries from your UPS manufacturer, check this vendor first."

"website was very easy to work on and the shipping was fast and reliable. I would order from them again"

"I made a typo in my address during ordering. I immediately contacted the company via their online support form and informed them about the problem. They responded, insisting that they had the correct address and quoting me the wrong address.

Again, I responded to tell them it was not correct. I received no response, and called them directly. I was greeted with an answering machine, and left a message. They did not return my call.

Two days later, my order was shipped to the wrong address, and I contacted them again. I received no response.

Terrible customer service. Will never buy from this company again."

"Product was as advertised and arrived on time. Refurbed UPS's are considerably less expensive than new ones and perform just as well. My experience with RefurbUPS.com was a good one. "

"RefurbUPS has always provided great prices and excellent service. I have been a customer for many years. They even call you if they feel you may have ordered the wrong product to meet your needs. All-around great company to do business with."