ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.96/5
Chance of future purchase:
4.12/5
Shipping & packaging:
0.32/5
Customer service:
3.37/5
Return/Replacement policy:
2.19/5

Verified
5/5

2024-04-12

Quick and Easy

"My grocery store discontinued selling this product. So thankful I can get it here and I do not even have to leave my house plus the cost is less. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2024-04-12

Difficlt to natigate

"You could do more to make ordering easier. It took a lot of time to be sure I was doing the right thing and In had to call CS to be sure. Whew!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-04-06

Only place to get these bath wipes!

"I have loved these "Perfect Coat" dog bath wipes since my dog was a puppy. All the others just don't compare. Now Amazon, Chewy, PetSmart and all the other "big" retailers are sold out and I cannot seem to be able to get this brand of wipes. I found rehab-store and Voila! now I can get them again. Thank you. So grateful.

UPDATE: 4/11/24 - Now I've been notified that my order is delayed and they're "following up with their vendor" to provide me with an ETA. Translation: "We don't actually have this in stock to ship and unlike the other resellers who tell you it's unavailable or sold out, we are not going to tell you it's unavailable, but take your money and then tell you there is a shipping delay".

Y'all just lost my confidence. Just refund my money if you can't get the product and post on your retail website that it's unavailable like everyone else.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-11

"easy to navigate. Good online advice "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-04-15
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.


Verified
5/5

2024-04-10

good job

"checkout experience was smooth"


Rep reply posted 2024-04-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking out time to review us! We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for choosing HealthProductsforyou!


Verified
5/5

2024-04-10

The products are always fresh.

"I have ordered a powder from another distributor and it was old and damp. The products I have ordered from Rehab store have always been fresh.
Delivery is a little slow.
"


Rep reply posted 2024-04-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-04-09

So far so good!

"Haven’t gotten my product yet but if it’s as good as it is easy to order it, it should be great!"


Rep reply posted 2024-04-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for reviewing us! We appreciate your response and can't wait to know more about your shopping experience. If you have any concerns or need assistance, please don't hesitate to reach out to our customer support team at 866.316.0162 or you can also use our Live chat option from 8 AM to 8 PM EST.


Verified
5/5

2024-04-09

Great assistance

"Thank you for assisting me in this order. I used chat and phone assistance. Everyone very helpful."


Rep reply posted 2024-04-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At Rehab store, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-04-07

Got some help

"I was not sure about what I needed, but your products hit the nail on the head. Thank you."


Rep reply posted 2024-04-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are happy to hear that you found the product you wanted on our website. At Rehab store, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.


Verified
3/5

2024-04-08

Discount first time buyer

"Could not able to apply the code that was emailed ( special discount offer on my first purchase)"


Verified
4/5

2024-04-08

"Need to allow coupons a day or two beyond expiration date. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-04-10
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for your feedback! We appreciate your suggestion and will keep it in mind for future improvements.”


Verified
4/5

2024-04-08

Relieved

"It was a relief to find more than one item that I need at the same store at reasonable prices. Now I'm looking forward to the pain relief!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
1/5

2024-04-08

"i was offered a 20 % discount if i gave you my email and free shipping. no discount coupon showed up and no free shipping.
The product was highly recommended but I don't like false advertising.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2024-04-01

Discount code they offer should apply

"Be more transparent about the discount code NOT being able to apply to your order up front instead of finding out at checkout"


Verified
5/5

2024-04-07

No more bending.

"At 6'4", 86, and stiff with arthritis, this picker upper makes my life a lot easier and more self relient."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases