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Product & services pricing
3.96/5
Chance of future purchase:
4.12/5
Shipping & packaging:
0.32/5
Customer service:
3.37/5
Return/Replacement policy:
2.19/5

Verified
4/5

2024-03-16

Independent but high price

"I like avoiding the major resellers, haven't tried the actual products"

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Verified
5/5

2024-03-16

Best site for ADA

"Finding what I need to support my progressing ALS is easy on this site, "


Verified
3/5

2024-03-15

too many hoops to jump through

"when trying to order your web site tries to add products that were looked at and deleted from shopping cart multi times , you need to b every careful before hitting buy"


Verified
1/5

2024-03-10

cumbersome

"it is cumbersome to get back to order another item

STILL HAVE NOT RECEIVED MY ITEMS WHICH WAS SUPPOSE TO BE HERE BY NOW!
"


Rep reply posted 2024-03-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-03-15

The rev

"Like everything except having to give a review "

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Rep reply posted 2024-03-27
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We are thrilled to hear that you are pleased with your purchase! Thank you for taking the time to leave us feedback. Your support means the world to us!”


Verified
5/5

2024-03-15

easist site ever

"easy to find what i needed . "


Rep reply posted 2024-03-27
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We are thrilled to hear that you found our website easy to use and were able to quickly find what you needed! Thank you so much for taking the time to leave us a positive review. We truly appreciate your feedback and support!”


Verified
5/5

2024-03-09

sensible health solutions

"easy to use site very informative, hopefully a good way to avoid surgery reasonable price
just received my purchase will try tonight and let you knowthe results I have.
"


Rep reply posted 2024-03-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-03-14

Injured recheacher got ran over

"I hope a good one, my teacher got ran over some how after it came up missing found it by the edge of road were the trash cans get taken out to the road. So must have been left on top of one.
I saw your phone number on it and name of it. I looked it up to find you folks. Thank you.
"

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Rep reply posted 2024-03-15
A rep from Rehab Store, HPFYCustomerCare, has responded:

“We are so glad to hear that you found the Rehab Store contact information on the item! Thank you for reaching out to us and we hope your teacher is recovering well.”


Verified
5/5

2024-03-13

sacroiliac pain be gone!

"the website was user friendly and had just what i needed -- a serola belt.
I wish expediated shipping would have been less costly.
"

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Rep reply posted 2024-03-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for your feedback regarding the cost of shipping. We understand your concerns and apologize for any inconvenience caused. Shipping costs are determined based on various factors such as packaging materials, handling, and processing fees. While we strive to provide competitive prices for our products, we also need to ensure that the shipping costs are covered adequately. We appreciate your support and will take your feedback into consideration for future improvements. If you have any further questions or concerns, please feel free to reach out to our customer support team at 866-316-0162, Monday through Friday from 8:00 AM EST to 8:00 PM EST, or you can also use our Live Chat option.”


Verified
5/5

2024-03-08

Easy Peasy

"Couldn't have been any easier to order and free shippping is the clincher! Fantastic."

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Rep reply posted 2024-03-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
3/5

2024-03-13

Discount Code

"I was given a 5% discount code which I couldn't get to work."

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Verified
5/5

2024-03-13

Great comp

"Easy to purchase, great information about the product. "

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Rep reply posted 2024-03-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-03-13

Easiest part of Rehab

"needed a belt for back isssue, and dr showed me this site and what belt to order. Everything was easy to find and get ordered "

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Rep reply posted 2024-03-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
4/5

2024-03-12

Great Help

"Customer service was to the point and answered me promptly..! Thanks for your help!"

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Rep reply posted 2024-03-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
4/5

2024-03-11

Support for an injured "Wing"!

"I was pleased to find a quality sling for post surgery support for a shoulder replacement at a reasonable cost! Thank you for caring enough to provide products that meet the real needs of your customers!"

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Rep reply posted 2024-03-14
A rep from Rehab Store, HPFYCustomerCare, has responded:

“Thank you so much for your positive review! We're thrilled to hear that our sling is helping you with your post-surgery recovery. Our goal is always to meet the real needs of our customers, and we're grateful for your feedback.”