"Ordering webpage is a little clunky. Otherwise satisfied. Thanks!"
"FORGET ABOUT CREATING AN ACCOUNT. GO AS A ONE TIME CUSTOMER"
"found this store via google search and am very pleased. The site is easy to navigate, the selection was good and the prices are very reasonable. "
“Thank you so much for your amazing feedback! We're thrilled to hear that you found our website easy to navigate and that you were pleased with our prices and shipping options. We appreciate your support and look forward to serving you again in the future.”
"thank you for your service to the senior community"
“Thank you for your amazing 5-star review! At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Thumb splints for trigger thumb"
"It was very hard to figure out which item that I was buying and adding to the cart on The ROLYAN some support splint. "
"Although the customer service representative spoke English, I did have some difficulty understanding him."
"Detailed product description "
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Wouldn't accept 10% discount code"
"Very easy to find ecactly what I need "
“Thank you so much for your amazing 5-star review! We are happy to hear that you found the product you wanted on our website. At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"needed the medium plus & couldnt find elsewhere, still have not received product but paid for it."
"IT WAS EXTREMELY EASY TO PLACE THE ORDER, REVISE THE AMOUNT OF THE ORDER, AND EXECUTE THE ORDER. YOUR WEBSITE IS EXCELLENT,"
“Thank you so much for your amazing 5-star review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Selecting the item and adding it could be smoother."
“We apologize for the difficulties you encountered while trying to place your order. It can be frustrating when technical issues prevent a smooth checkout process. We appreciate your feedback and we will certainly look into this issue to ensure that it doesn't happen again in the future. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team at 866.316.0162 or you can also use our Live chat option for any concerns in the future. HPFY would love to be your dedicated partner in your health and wellness journey.”
"Still waiting already no definite arrival date "
"Hey I've only shot I just purchased an item and you send me this to review I don't know how your shipping is I don't know how your customer service is I don't know anything else about your company so there's reviews are coming out too soon you should send these a week or two after people receive the product"
“Thank you so much for reviewing us! We appreciate your response and can't wait to know more about your shopping experience. If you have any concerns or need assistance, please don't hesitate to reach out to our customer support team at 866.316.0162 or you can also use our Live chat option from 8 AM to 8 PM EST.”
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Thank you so much for your valuable feedback! We truly appreciate your input and are constantly working to improve our website for a more seamless shopping experience. Your satisfaction is our top priority, and we are committed to making our website more user-friendly. We hope to serve you again soon and provide an even better shopping experience. Thank you for choosing Rehab Store!”