"My cousin referred me to your site and I’m glad he did. I have been looking for this device ever since I used it during physical therapy. Your site was easy to navigate and the cost was reasonable. "
"Hard to get dressed this kit was very helpful."
"Website doesn't tell you that items are out of stock. Just won't let you order. Multiple problems with password trying to create an account. Had to order without an account."
"Your company makes it more affordable to purchase necessary medical supplies. "
"A year ago, the brace was almost $200 less than now. For the prices you are charging you can at least have free shipping. "
"Did not remember my password could not get them to email. When I tried to push purchase it did not go through the first time had to do it again. Like the merchandise just had a hard time ordering it.
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"first time ordering hope products are good not many comments about products or seeing, return policy"
"Process was easy and clear."
"easy to follow website, good product selection. "
“Thank you so much for your amazing 5-star review! We are thrilled to hear that you found shopping on our website to be easy and user-friendly. We take pride in offering a wide range of high-quality products to cater to our customers' needs. Your feedback is truly valuable to us and we appreciate your support. Happy shopping with Rehab Store!”
"Trying to rehab my knee and thigh. They had just what I needed. "
“Thank you so much for your amazing 5-star review! We are happy to hear that you found the product you wanted on our website. At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.
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"It was simple to find what I needed, get the right size and place an order."
“Thank you so much for your amazing 5-star review! We are happy to hear that you found the product you wanted on our website. At Rehab store, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.
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"Ordering things for my father in law. Forgot my password. Submitted requests to get it updated (twice), got response to wait for an email, yet no email ever came. Had to go through online chat to get the password reset. By this point the coupon code was no longer applied to my purchase and wouldn't let me reenter it. Had to delete everything from my cart and start over. What should have been a 10 minute process turned into almost an hour."
"Too much texting with thumbs, too much thumb action all around! This Comfort Cool Thumb CMC restriction Splint was recommended by my PT friend and it did the trick with relieving and ultimately eliminating my thumb pain. "
“Thank you so much for your amazing review! We're thrilled to hear that the Comfort Cool Thumb CMC Restriction Splint has worked wonders for you in relieving and eliminating your thumb pain. It's fantastic to know that our product is helping you with your texting and thumb activities. We truly appreciate your positive feedback and hope that you continue to enjoy the benefits of our splint.”
"Took about 6 tries to get payment through. "
"Looking forward to getting the thumb push brace."
“Thank you so much for reviewing us! We appreciate your response and can't wait to know more about your shopping experience. If you have any concerns or need assistance, please don't hesitate to reach out to our customer support team at 866.316.0162 or you can also use our Live chat option from 8 AM to 8 PM EST.”
A rep from Rehab Store, HPFYCustomerCare, has responded:
“Thank you for taking the time to share your valuable feedback.
At Rehab Store, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”